What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.
Company Details
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88 Likeliness to Recommend
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Social Moderation and Workflow Management
Social Post Archival
Social Response Management
Dashboards and Visualization
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Zoho Social Reviews
Cody O.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Nov 2022
"The best social media management tool."
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
It's a great app that lets us make posts, use the media library, make a content calendar, schedule articles, and check metrics on a dashboard, making it stand out from other programs.
What is your favorite aspect of this product?
With Zoho Social and the Zoho Social App, I can instantly update our social media profiles and join in on trending online conversations. It's simple to include into my regular, non-social media-related routine, which helps me make better use of my time.
What do you dislike most about this product?
However, it only suggests generic handles and does not take into account your contacts on LinkedIn when doing so. The Instagram app's personalization options and emoji selection could both need some expansion.
What recommendations would you give to someone considering this product?
What I recommend is The capabilities of Zoho Social are many. Our favorite and most often used features include the ability to schedule posts in advance, monitor global trends, update Twitter quickly, and view comprehensive reports. Zoho Social has been a fantastic tool for us.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Edna M.
- Role: C-Level
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Nov 2022
With Zoho Social I save time
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
We were hoping for a tool that would allow us to publish straight to Instagram, and this would be perfect. As team members may schedule their own updates, there is no need for someone to be "sitting on watch" with the mobile app at all times. Zoho Social's internal team communication and discussion features facilitate instant, one-on-one conversations amongst team members in response to specific posts. Schedules and discussions about drafts may be place in one convenient location.
What is your favorite aspect of this product?
In general, I've been pleased with how Zoho works. This is a simplified, easy-to-navigate, well-written, and informative experience. In my opinion, it's a fantastic choice for those who need to maintain many social media identities and are responsible for their upkeep.
What do you dislike most about this product?
More social media platforms should be supported, as this is the key area for development in this program. It already integrates with the majority of popular platforms, but with the proliferation of social media sites, I think it would be a good idea to broaden support to include other channels.
What recommendations would you give to someone considering this product?
To keep your social media plans on track and your material organized across several brands, Zoho Social is an excellent choice for small businesses. The time required to become proficient with Zoho Social is minimal. Setting up our profiles and getting started with content scheduling was a breeze. There is a lot of thought put into making the interface simple and straightforward.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Shiko J.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Nov 2022
Great Tool!
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Its intuitiveness and usability.
What is your favorite aspect of this product?
Highly trainable and adaptable Simplicity
What do you dislike most about this product?
I have nothing that I dislike about Zoho Social
What recommendations would you give to someone considering this product?
Zoho will allow you to manage all your social media tools in one platform. Makes marketing easier.
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
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