Zoho Social Logo Award Winner Product Badge
Zoho Social Logo Award Winner Product Badge
Zoho

Zoho Social

9.0 /10
Category
Zoho Social
9.0 /10

What is Zoho Social?

Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.

Company Details


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Awards & Recognition

Zoho Social won the following awards in the Social Media Management - Midmarket category

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Zoho Social Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Social.

88 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Social?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Friendly Negotiation

Feature Ratings

Average 85

Social Media Channel Integration Inbound

88

Social Media Channel Integration Outbound

86

Campaign Execution

86

Social Moderation and Workflow Management

86

Social Post Archival

85

Social Response Management

85

Dashboards and Visualization

85

Sentiment Analysis

84

Trend Analysis

83

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Quality of Features

86

Ease of Customization

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Business Value Created

85

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Zoho Social Reviews

Cody O.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

"The best social media management tool."

Likeliness to Recommend

8 /10

What differentiates Zoho Social from other similar products?

It's a great app that lets us make posts, use the media library, make a content calendar, schedule articles, and check metrics on a dashboard, making it stand out from other programs.

What is your favorite aspect of this product?

With Zoho Social and the Zoho Social App, I can instantly update our social media profiles and join in on trending online conversations. It's simple to include into my regular, non-social media-related routine, which helps me make better use of my time.

What do you dislike most about this product?

However, it only suggests generic handles and does not take into account your contacts on LinkedIn when doing so. The Instagram app's personalization options and emoji selection could both need some expansion.

What recommendations would you give to someone considering this product?

What I recommend is The capabilities of Zoho Social are many. Our favorite and most often used features include the ability to schedule posts in advance, monitor global trends, update Twitter quickly, and view comprehensive reports. Zoho Social has been a fantastic tool for us.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Edna M.

  • Role: C-Level
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

With Zoho Social I save time

Likeliness to Recommend

10 /10

What differentiates Zoho Social from other similar products?

We were hoping for a tool that would allow us to publish straight to Instagram, and this would be perfect. As team members may schedule their own updates, there is no need for someone to be "sitting on watch" with the mobile app at all times. Zoho Social's internal team communication and discussion features facilitate instant, one-on-one conversations amongst team members in response to specific posts. Schedules and discussions about drafts may be place in one convenient location.

What is your favorite aspect of this product?

In general, I've been pleased with how Zoho works. This is a simplified, easy-to-navigate, well-written, and informative experience. In my opinion, it's a fantastic choice for those who need to maintain many social media identities and are responsible for their upkeep.

What do you dislike most about this product?

More social media platforms should be supported, as this is the key area for development in this program. It already integrates with the majority of popular platforms, but with the proliferation of social media sites, I think it would be a good idea to broaden support to include other channels.

What recommendations would you give to someone considering this product?

To keep your social media plans on track and your material organized across several brands, Zoho Social is an excellent choice for small businesses. The time required to become proficient with Zoho Social is minimal. Setting up our profiles and getting started with content scheduling was a breeze. There is a lot of thought put into making the interface simple and straightforward.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Shiko J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Great Tool!

Likeliness to Recommend

9 /10

What differentiates Zoho Social from other similar products?

Its intuitiveness and usability.

What is your favorite aspect of this product?

Highly trainable and adaptable Simplicity

What do you dislike most about this product?

I have nothing that I dislike about Zoho Social

What recommendations would you give to someone considering this product?

Zoho will allow you to manage all your social media tools in one platform. Makes marketing easier.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

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