What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Social Moderation and Workflow Management
Social Post Archival
Social Response Management
Dashboards and Visualization
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Zoho Social Reviews
Alphonso J.
- Role: Information Technology
- Industry: Utilities
- Involvement: End User of Application
Submitted Nov 2022
A Great Social Media Management Product
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social has grown our marketing campaigns because it allows us to manage our social media platforms with ease. Automating social media posts using Zoho Social is easy, making it a unique tool.
What is your favorite aspect of this product?
Zoho Social has great capabilities that makes social media monitoring smooth. Zoho Social is easy to navigate.
What do you dislike most about this product?
I love every aspect when it comes to Zoho Social. It is a powerful social medial management product.
What recommendations would you give to someone considering this product?
Zoho Social will make your social medial management and monitoring smooth because of its efficient capabilities. I highly recommend Zoho Social.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Eliana J.
- Role: Information Technology
- Industry: Utilities
- Involvement: End User of Application
Submitted Nov 2022
Its Reliability Is Unbeatable
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social is a top software because it offers both social media management and monitoring services. It has a unique and intuitive interface which differentiates this tool from other products.
What is your favorite aspect of this product?
Apart from its user-friendliness, Zoho Social is also easy to customize. Moreover, we are able to schedule posts easily using Zoho Social.
What do you dislike most about this product?
Zoho Social is so amazing to using. No cons at all.
What recommendations would you give to someone considering this product?
Zoho Social will improve social media monitoring and management in your company. Give it a try and it will improve productivity in your company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Elizabeth S.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Nov 2022
"One of the best tools, I highly recommend it."
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
With its cutting-edge features, this tool sets itself apart by providing any digital marketing department with the data it needs to make crucial decisions.
What is your favorite aspect of this product?
I've found that Zoho social is the most useful tool for managing and scheduling posts to various social media channels. It has a simple, straightforward UI that makes it easy for anyone to pick up and start using. The app's greatest feature is that it provides instant feedback on the effectiveness of each social media update.
What do you dislike most about this product?
As far as social media management goes, Zoho Social is clearly the best option. It's adaptable to businesses of all sizes. We have very few issues with this program.
What recommendations would you give to someone considering this product?
To see all the action in one place and to set up publications is a huge time saver for me, so I highly recommend this program.
Pros
- Reliable
- Trustworthy
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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