Zoho Social Logo Award Winner Product Badge
Zoho Social Logo Award Winner Product Badge
Zoho

Zoho Social

9.0 /10
Category
Zoho Social
9.0 /10

What is Zoho Social?

Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.

Company Details


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Awards & Recognition

Zoho Social won the following awards in the Social Media Management - Midmarket category

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Zoho Social Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Social.

88 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Social?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Friendly Negotiation

Feature Ratings

Average 85

Social Media Channel Integration Inbound

88

Social Media Channel Integration Outbound

86

Campaign Execution

86

Social Moderation and Workflow Management

86

Social Post Archival

85

Social Response Management

85

Dashboards and Visualization

85

Sentiment Analysis

84

Trend Analysis

83

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Quality of Features

86

Ease of Customization

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Business Value Created

85

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Zoho Social Reviews

Alphonso J.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

A Great Social Media Management Product

Likeliness to Recommend

10 /10

What differentiates Zoho Social from other similar products?

Zoho Social has grown our marketing campaigns because it allows us to manage our social media platforms with ease. Automating social media posts using Zoho Social is easy, making it a unique tool.

What is your favorite aspect of this product?

Zoho Social has great capabilities that makes social media monitoring smooth. Zoho Social is easy to navigate.

What do you dislike most about this product?

I love every aspect when it comes to Zoho Social. It is a powerful social medial management product.

What recommendations would you give to someone considering this product?

Zoho Social will make your social medial management and monitoring smooth because of its efficient capabilities. I highly recommend Zoho Social.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Eliana J.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Its Reliability Is Unbeatable

Likeliness to Recommend

10 /10

What differentiates Zoho Social from other similar products?

Zoho Social is a top software because it offers both social media management and monitoring services. It has a unique and intuitive interface which differentiates this tool from other products.

What is your favorite aspect of this product?

Apart from its user-friendliness, Zoho Social is also easy to customize. Moreover, we are able to schedule posts easily using Zoho Social.

What do you dislike most about this product?

Zoho Social is so amazing to using. No cons at all.

What recommendations would you give to someone considering this product?

Zoho Social will improve social media monitoring and management in your company. Give it a try and it will improve productivity in your company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Elizabeth S.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

"One of the best tools, I highly recommend it."

Likeliness to Recommend

7 /10

What differentiates Zoho Social from other similar products?

With its cutting-edge features, this tool sets itself apart by providing any digital marketing department with the data it needs to make crucial decisions.

What is your favorite aspect of this product?

I've found that Zoho social is the most useful tool for managing and scheduling posts to various social media channels. It has a simple, straightforward UI that makes it easy for anyone to pick up and start using. The app's greatest feature is that it provides instant feedback on the effectiveness of each social media update.

What do you dislike most about this product?

As far as social media management goes, Zoho Social is clearly the best option. It's adaptable to businesses of all sizes. We have very few issues with this program.

What recommendations would you give to someone considering this product?

To see all the action in one place and to set up publications is a huge time saver for me, so I highly recommend this program.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

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