Zoho Social Logo Award Winner Product Badge
Zoho Social Logo Award Winner Product Badge
Zoho

Zoho Social

9.0 /10
Category
Zoho Social
9.0 /10

What is Zoho Social?

Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.

Company Details


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Awards & Recognition

Zoho Social won the following awards in the Social Media Management - Midmarket category

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Zoho Social Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Social.

88 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Social?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Friendly Negotiation

Feature Ratings

Average 85

Social Media Channel Integration Inbound

88

Social Media Channel Integration Outbound

86

Campaign Execution

86

Social Moderation and Workflow Management

86

Social Post Archival

85

Social Response Management

85

Dashboards and Visualization

85

Sentiment Analysis

84

Trend Analysis

83

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Quality of Features

86

Ease of Customization

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Business Value Created

85

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Zoho Social Reviews

Kelly S.

  • Role: Consultant
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to learn, easy to use.

Likeliness to Recommend

10 /10

What differentiates Zoho Social from other similar products?

It seems simpler to navigate and to see everything in one place.

What is your favorite aspect of this product?

I love the dashboard. One post, and it goes to all my social media channels.

What do you dislike most about this product?

Some trouble integrating with different channels, but that's on the user/channel side, not the product.

What recommendations would you give to someone considering this product?

Think about how much time you spend creating on each social media platform. Now imagining doing it once and it gets shared everywhere, and having your posts already scheduled out for the next six months so you can focus on other things.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Saves Time

Mark D.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Absolutely the best Social Media tool

Likeliness to Recommend

10 /10

What differentiates Zoho Social from other similar products?

Zoho Social makes it extremely easy to schedule posts, monitor your social activity. This tool allows you to pull from RSS Feeds and post to your social media sites. You can monitor the effectivness of your posts as well as generate daily, weekly and monthly reports. The tool in invaluable. You can even message responses to your zoho social posts from within zoho social.

What is your favorite aspect of this product?

The RSS feed attachment is amazing but the ability to post to numerous social media platforms is worth its weight in gold. Add this to the Zoho One bundle and you can do some amazing things for a low monthly price.

What do you dislike most about this product?

I wish tie RSS Feeds would auto post when a new article is posted in the RSS Feed.

What recommendations would you give to someone considering this product?

Don't wait! Get the Zoho One Bundle and you will have every tool you need to start, run and master not only the social media of your business but numerous other aspects of your business.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Kathy J.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Zoho Social Will Never Fail You

Likeliness to Recommend

10 /10

What differentiates Zoho Social from other similar products?

Zoho Social is different from other similar tools because it is highly cost-friendly. This makes it an affordable social media monitoring software for us.

What is your favorite aspect of this product?

I like how easy it is to implement and customize Zoho Social. Zoho Social has incredible features that makes social medial monitoring smooth.

What do you dislike most about this product?

I have never disliked Zoho Social at all because all its features are perfect to use. Zoho Social is so reliable.

What recommendations would you give to someone considering this product?

I would like to take this opportunity to recommend Zoho Social because it is the best social media management and monitoring software ever.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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