What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.
Company Details
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88 Likeliness to Recommend
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Social Moderation and Workflow Management
Social Post Archival
Social Response Management
Dashboards and Visualization
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Usability and Intuitiveness
Ease of Data Integration
Business Value Created
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Zoho Social Reviews
Kelly S.
- Role: Consultant
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Jan 2023
Easy to learn, easy to use.
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
It seems simpler to navigate and to see everything in one place.
What is your favorite aspect of this product?
I love the dashboard. One post, and it goes to all my social media channels.
What do you dislike most about this product?
Some trouble integrating with different channels, but that's on the user/channel side, not the product.
What recommendations would you give to someone considering this product?
Think about how much time you spend creating on each social media platform. Now imagining doing it once and it gets shared everywhere, and having your posts already scheduled out for the next six months so you can focus on other things.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Please tell us why you think this review should be flagged.
Mark D.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jan 2023
Absolutely the best Social Media tool
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social makes it extremely easy to schedule posts, monitor your social activity. This tool allows you to pull from RSS Feeds and post to your social media sites. You can monitor the effectivness of your posts as well as generate daily, weekly and monthly reports. The tool in invaluable. You can even message responses to your zoho social posts from within zoho social.
What is your favorite aspect of this product?
The RSS feed attachment is amazing but the ability to post to numerous social media platforms is worth its weight in gold. Add this to the Zoho One bundle and you can do some amazing things for a low monthly price.
What do you dislike most about this product?
I wish tie RSS Feeds would auto post when a new article is posted in the RSS Feed.
What recommendations would you give to someone considering this product?
Don't wait! Get the Zoho One Bundle and you will have every tool you need to start, run and master not only the social media of your business but numerous other aspects of your business.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Kathy J.
- Role: Information Technology
- Industry: Energy
- Involvement: End User of Application
Submitted Dec 2022
Zoho Social Will Never Fail You
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social is different from other similar tools because it is highly cost-friendly. This makes it an affordable social media monitoring software for us.
What is your favorite aspect of this product?
I like how easy it is to implement and customize Zoho Social. Zoho Social has incredible features that makes social medial monitoring smooth.
What do you dislike most about this product?
I have never disliked Zoho Social at all because all its features are perfect to use. Zoho Social is so reliable.
What recommendations would you give to someone considering this product?
I would like to take this opportunity to recommend Zoho Social because it is the best social media management and monitoring software ever.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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