Zoho Social Logo Award Winner Product Badge
Zoho Social Logo Award Winner Product Badge
Zoho

Zoho Social

9.0 /10
Category
Zoho Social
9.0 /10

What is Zoho Social?

Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Zoho Social won the following awards in the Social Media Management - Midmarket category

Filter By

Zoho Social Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Social.

88 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Social?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Friendly Negotiation

Feature Ratings

Average 85

Social Media Channel Integration Inbound

88

Social Media Channel Integration Outbound

86

Campaign Execution

86

Social Moderation and Workflow Management

86

Social Post Archival

85

Social Response Management

85

Dashboards and Visualization

85

Sentiment Analysis

84

Trend Analysis

83

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Quality of Features

86

Ease of Customization

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Business Value Created

85

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Zoho Social Reviews

Ben D.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

To sum it up, Zoho CRM is a solid option.

Likeliness to Recommend

10 /10

What differentiates Zoho Social from other similar products?

Automation in marketing and sales (including customer interaction and communication) is impossible without customer relationship management software. Zoho stood up as the most user-friendly, feature-packed, and reasonably priced alternative, so we went with it. Here at Zoho CRM, we utilize it to keep track of all of our leads, customers, and their interactions. In addition, we utilize Zoho CRM to create in-depth profiles of potential customers.

What is your favorite aspect of this product?

ZOHO was initially implemented for my business correspondence. The process of setting it up was simple, and I was able to register a.com domain name for my company's name right away. My company's growth over time necessitated my developing systems for dividing up administrative work. This has allowed me to segment my job and focus on certain goals, such as expanding my lead pool, speeding up my sales, streamlining my contact management, and providing superior service to my clients.

What do you dislike most about this product?

The quantity of spam I receive is about the only downside I can think of. Important emails and junk get mixed up in the inbox all the time. It's getting simpler to tell them apart with some work and study.

What recommendations would you give to someone considering this product?

Zoho CRM can be a game-changing addition to any company's technology stack. Its features make it a workflow tool for our business strategy. Everything related to your business will be possible to do with it. It gives companies the freedom to create their own standard marketing strategies. Product upgrades and additional features keep it ahead of the competition. If artificial intelligence capability is that strong, it would be ideal; however, more powerful features are required.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anderson K.

  • Role: Human Resources
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Great Tool With Impressive Features

Likeliness to Recommend

10 /10

What differentiates Zoho Social from other similar products?

Scheduling social media posts using Zoho Social is so easy, making it a top tool. Zoho Social also surpasses other similar tools because of its affordability.

What is your favorite aspect of this product?

Zoho Social is an impressive tool that has been working so well for us. the support team of this social media management tool is so resourceful.

What do you dislike most about this product?

Zoho Social has never ever disappointed us. I like how impressive Zoho Social has been.

What recommendations would you give to someone considering this product?

Zoho Social is a great tool that works so well for us. I highly recommend Zoho Social.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Reyansh D.

  • Role: C-Level
  • Industry: Chemicals
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Fantastic Social media reviewer

Likeliness to Recommend

9 /10

What differentiates Zoho Social from other similar products?

tracking and analyzing social media posts on a regular basis

What is your favorite aspect of this product?

Social media post management

What do you dislike most about this product?

notifications and user experience

What recommendations would you give to someone considering this product?

A digital agency might find this product very useful

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Most Popular Zoho Social Comparisons