Zoho Social Logo Award Winner Product Badge
Zoho Social Logo Award Winner Product Badge
Zoho

Zoho Social

9.0 /10
Category
Zoho Social
9.0 /10

What is Zoho Social?

Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.

Company Details


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Awards & Recognition

Zoho Social won the following awards in the Social Media Management - Midmarket category

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Zoho Social Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Social.

88 Likeliness to Recommend

98 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Social?

0% Negative
4% Neutral
96% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Friendly Negotiation

Feature Ratings

Average 85

Social Media Channel Integration Inbound

88

Social Media Channel Integration Outbound

86

Campaign Execution

86

Social Moderation and Workflow Management

86

Social Post Archival

85

Social Response Management

85

Dashboards and Visualization

85

Sentiment Analysis

84

Trend Analysis

83

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Quality of Features

86

Ease of Customization

86

Usability and Intuitiveness

85

Ease of Data Integration

85

Business Value Created

85

Breadth of Features

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Zoho Social Reviews

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Mar 2023

Zoho is a great CRM software

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gerald B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

essential for social media management

Likeliness to Recommend

8 /10

What differentiates Zoho Social from other similar products?

It stands out from other similar products with its intuitive and easy-to-use interface, its integration with multiple social media platforms, and its ability to schedule posts on multiple platforms at the same time. Additionally, its ability to analyze and track post performance allows users to make informed decisions on how to optimize their social media strategy.

What is your favorite aspect of this product?

My favorite aspect of Zoho Social is the post scheduling functionality. I love being able to create and schedule posts across multiple social media platforms in one place. This saves a significant amount of time and allows me to focus on other important marketing tasks.

What do you dislike most about this product?

Although the tool is quite comprehensive, I wish Zoho Social had more options for customizing social media analytics reports. Sometimes I wish I could create more customized reports to present to my team or clients.

What recommendations would you give to someone considering this product?

If you're looking for a comprehensive and easy-to-use social media management tool, Zoho Social is a great option. is a valuable tool for anyone managing multiple social media platforms.

Pros

  • Reliable
  • Unique Features
  • Continually Improving Product
  • Performance Enhancing

Charlotte R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Zoho social; take control of your social media.

Likeliness to Recommend

9 /10

What differentiates Zoho Social from other similar products?

As a user of Zoho CRM, I can attest to its effectiveness in helping our company manage customer relationships efficiently. The free trial allowed us to test the software without any commitment, and we were pleased with its ease of use and comprehensive features. Zoho CRM has become an integral part of our workflow, and we appreciate its intuitive interface and the ability to analyze and schedule posts.

What is your favorite aspect of this product?

Zoho Social also offers a variety of social media reports and analytics that help us measure the impact of our online presence and adjust our strategies accordingly. The content scheduler and post insights modules are particularly useful, and we appreciate being able to manage all our social pages on a single pane of glass.

What do you dislike most about this product?

The cost of the service may be a concern for small businesses in the growth stage, even though a free version is available.

What recommendations would you give to someone considering this product?

Overall, Zoho Social has valuable features, excellent performance, and intuitive interface. It is easy to use and onboard new users, and its extensive integration and support with different social networks make it less tedious to work with.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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