What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
98 Plan to Renew
1
Since last award
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Social Media Channel Integration Inbound
Social Media Channel Integration Outbound
Campaign Execution
Social Moderation and Workflow Management
Social Post Archival
Social Response Management
Dashboards and Visualization
Sentiment Analysis
Trend Analysis
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Ease of Customization
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Also Featured in...
Zoho Social Reviews
Robinson Andres T.
- Role: Information Technology
- Industry: Telecommunications
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2021
"Easy to use, efficient and cost-effective".
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social is simple to use and execute, quite versatile and efficient, performs well, is reasonably priced, enables users to manage many social channels simultaneously, schedule posts, and monitor social networks in real-time, has an intuitive and beautiful user interface, and is expandable.
What is your favorite aspect of this product?
I like the scheduling features available in Zoho Social because they enable us to easily publish promotions and marketing campaigns in advance across all social networks or, if necessary, take into account our audience's activity to determine the optimal time to publish. They also enable us to collaborate as a team and easily exchange content.
What do you dislike most about this product?
When it comes to sharing images and videos on certain social platforms, I've noticed that the interface occasionally changes abruptly, making it difficult to navigate between the different functions. Of course, these are situations that we have encountered sporadically and can be easily solved in reality, but they make you a bit impatient because you have to redo the publication or in the worst situation restart the platform.
What recommendations would you give to someone considering this product?
Zoho Social is the most efficient and bold social media management software on the market, with a very reasonable price point, that will help you improve business process results, stimulate innovation, support decision making, and support revenue growth.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Sep 2021
Powerful solution for social media management
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Vivek Z.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2021
Perfect Social Media Management Tool Ever
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Zoho Social is a comprehensive corporate and agency social media management tool. It helps you plan articles, tracks comments, builds a personalized dashboard,s and much more. Zoho Social spends a considerable number of time on my company and brand while planning and preserving our digital presence. On Facebook and Twitter, we can plan material, and Instagram saved us a tonne of time. That was obvious when we prepared a program to showcase our brand's extra capabilities.
What is your favorite aspect of this product?
The UI is really basic and tidy. With the interactions I noticed, I loved to see recent postings in a plain perspective. The monitoring and connecting features make it more simple than other networks to track your industry, brand, or critical subjects. Zoho Social is a wonderful platform I used to post on social networking sites of my firm. Without various channels, it enables publishing across all platforms simultaneously. Also provides insights into how the postings work.
What do you dislike most about this product?
Zoho Social is generally an excellent product. It would be pricey if there was one aspect to note as unpleasant. Each operator's costs are significant for a small, individual business. At this time I don't get revenue from my company, therefore the price is a great stick to us.
What recommendations would you give to someone considering this product?
Zoho Social is a social media planner that is easy to use and provides all the tools needed to get started. The simplicity and ability to handle numerous social media platforms inside the platform is a definite winner. Zoho Social is undoubtedly one of the best platforms we assessed following trials by other social media schedulers. We are glad that Zoho Social will continue to use this platform for a long time to come. I highly recommend this tool for your social media management work.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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