What is Zoho Connect?
Build a thriving workplace culture with Connect's centralized intranet solution for internal communications, employee engagement, and collaboration.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Connect?
Pros
- Respectful
- Performance Enhancing
- Fair
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Task Management
News Feed
Instant Messaging
Employee Engagement
Workflow & Approvals
File Sharing Collaboration
Employee Directory
End-User Workflow Customization
Integrations
Calendars
Reporting and Analytics
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Zoho Connect - The modern intranet
Zoho Connect Reviews
Kaede Y.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: IT Leader or Manager
Submitted Dec 2023
the program that revolutionized our company
Likeliness to Recommend
What differentiates Zoho Connect from other similar products?
What really sets Zoho Connect apart from other similar solutions is its accessibility to all members of our organization. The intuitive and friendly interface allows its use, even for those who are not technology professionals. In addition, Zoho Conect is available on various devices, which allows us to be connected at any time and from anywhere.
What is your favorite aspect of this product?
What fascinates me most about Zoho Connect is its smart search functionality. Sometimes, we need to discover information in old chats or search for specific files, and with this tool we do not waste time on endless searches. I also like the option of customizing the application according to our own needs, which allows us to adapt Zoho Conect to our own business processes efficiently.
What do you dislike most about this product?
However, it is essential to mention that not everything is perfect. At times, we have experienced various technical issues, such as system crashes or errors while uploading files. However, Zoho's technical support teams were quite responsive and have consistently helped us resolve any issues in the shortest period of time possible.
What recommendations would you give to someone considering this product?
Regarding how Zoho Conect has helped us solve problems in the organization, I can highlight its project tracking functionality. Previously, we had trouble staying up to date on the progress of different group projects. Thanks to Zoho Conect, we now have the ability to allocate tasks, establish clear deadlines, and track each phase of the plan in real time. This allowed us to improve our efficiency and ensure that nothing fell through the cracks.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Please tell us why you think this review should be flagged.
Bhargav P.
- Role: Consultant
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2023
Zoho Connect is a collaboration and communication
Likeliness to Recommend
What differentiates Zoho Connect from other similar products?
Zoho Connect is a collaboration and communication platform designed to help teams work together efficiently. Please keep in mind that the platform might have undergone updates and changes since then, so it's a good idea to visit their official website to check for any recent developments
What is your favorite aspect of this product?
User-Friendly Interface Real-Time Communication Team Collaboration Integration with Zoho Apps Customization Mobile Apps Security and Privacy
What do you dislike most about this product?
Learning Curve for New Users Limited Third-Party Integrations Pricing: While Zoho Connect offers a free plan with basic features, more advanced functionalities may require a subscription, which might be a drawback for small teams or startups with budget constraints. Lack of Advanced Features Mobile App Functionality: While Zoho Connect provides mobile apps, the functionality might not be as robust as the web version, potentially limiting certain actions or capabilities while using the mobile app.
What recommendations would you give to someone considering this product?
Lite and best Communication apps with all modules tracking like project task and much more....
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Charges for Enhancements
Please tell us why you think this review should be flagged.
Sean D.
- Role: C-Level
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Jul 2023
A non-profit's dream!
Likeliness to Recommend
What differentiates Zoho Connect from other similar products?
Robust functionality for a very reasonable price.
What is your favorite aspect of this product?
Integration with other Zoho products and customization.
What do you dislike most about this product?
The invitation process for new members could be better handled. Currently, it is an email-only invitation, and new members must first register with Zoho accounts. Admins should be able to add accounts and authorize applications.
What recommendations would you give to someone considering this product?
I would recommend creating a wish list and segmenting it as "must-have" and "nice-to-have." This platform has so much functionality, you can easily go down the rabbit hole and try to do too much too soon.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Inspires Innovation
Please tell us why you think this review should be flagged.
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