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What is Zoho Analytics?
Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.
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Zoho Analytics Ratings
Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
1
Since last award
95 Plan to Renew
78 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Analytics?
Pros
- Respectful
- Enables Productivity
- Performance Enhancing
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Dashboard
Data Exploration and Visualization
BI Security
Operational Reporting Capabilities
BI Platform Administration
Self Service and Ad Hoc Capabilities
Data Connectors and Data Mashup
Intelligent Alerts and Notifications
Mobile
Vendor Capability Ratings
Business Value Created
Ease of Data Integration
Quality of Features
Ease of Implementation
Ease of IT Administration
Breadth of Features
Ease of Customization
Usability and Intuitiveness
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
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Zoho Analytics Reviews
Milan S.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Jun 2022
A great platform for analytics.
Likeliness to Recommend
What differentiates Zoho Analytics from other similar products?
Zoho Analytics is a good platform once it involves obtaining hidden meaningful insights out of data. At my organization, we are using this self-help Bi & Analytics platform for the past 3 years and are very proud of the productivity. Primarily I’m using the helpdesk analytics function most of the time and this is often excellent that I can get my support team’s performance in the sort of a report and dashboard that is extremely helpful to get deep information concerning the helpdesk function.
What is your favorite aspect of this product?
The dashboard of Zoho Analytics is the one that I favor the most, this is really necessary on my behalf of me and this is the most effective feature of this platform according to me, each time I open this platform I go directly to the dashboard to check the performance of my helpdesk team, I can see every and each detail from here within the form of a percentage, graphs, and pictures.
What do you dislike most about this product?
I dislike the high cost and the Zia AI assistance feature, yes the price of this platform is incredibly high I have to say although this is the best price to pay still I feel the cost is very high and on the other hand the Zia AI assistance feature is nice but not the best, typically it workes properly and sometimes it doesn’t, this is not correct and therefore I dislike this feature of Zoho analytics.
What recommendations would you give to someone considering this product?
I would suggest Zoho Analytics to my clients and friends who are starting with a business to maintain management over analytics and insights.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
Rohit J.
- Role: Operations
- Industry: Energy
- Involvement: End User of Application
Submitted May 2022
Very Interesting product !!
Likeliness to Recommend
What differentiates Zoho Analytics from other similar products?
PRICING IS OPTIMIZED AS COMPARED TO OTHER COMPETITORS.
What is your favorite aspect of this product?
Pricing is good.
What do you dislike most about this product?
reporting features are complex.
What recommendations would you give to someone considering this product?
go for it great product at this price.
Pros
- Continually Improving Product
- Enables Productivity
- Efficient Service
- Fair
Please tell us why you think this review should be flagged.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Best tool for business intelligence.
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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