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Zoho Analytics Logo
Zoho

Zoho Analytics

Composite Score
8.2 /10
CX Score
8.3 /10
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Software Claimed
Category
Zoho Analytics
8.2 /10

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

Company Details

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Awards & Recognition

Zoho Analytics won the following awards in the Business Intelligence & Analytics - Midmarket category

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Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

7% Negative
8% Neutral
85% Positive

Pros

  • Enables Productivity
  • Respectful
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 80

Collaboration

83

Dashboard

81

Data Exploration and Visualization

81

BI Security

80

Operational Reporting Capabilities

79

BI Platform Administration

78

Self Service and Ad Hoc Capabilities

78

Data Connectors and Data Mashup

78

Intelligent Alerts and Notifications

77

Mobile

76

Vendor Capability Ratings

Average 75

Business Value Created

79

Ease of Data Integration

78

Quality of Features

77

Ease of Implementation

77

Ease of IT Administration

76

Breadth of Features

75

Ease of Customization

74

Usability and Intuitiveness

74

Vendor Support

73

Availability and Quality of Training

72

Product Strategy and Rate of Improvement

72

Zoho Analytics Reviews

Roger C.

  • Role: Industry Specific Role
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Features are great.

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

Great dashboards with great visuals. Great tool for collaboration. Easy to learn and use.

What is your favorite aspect of this product?

Input from various data sources. Integration with other products is easy. Data export and import from various sources.

What do you dislike most about this product?

Quality training is easy to find. Vendor support.

What recommendations would you give to someone considering this product?

A must have tool for business intelligence and data analytics.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Israel M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

To make your company more solid

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

In the world there are many applications and software that greatly help the growth and administration of all types of companies, Zoho Analytics stands out for having the ability to analyze the movements and trends of people in the market of each company, generate and gather the necessary information to build the appropriate marketing on the web for my business model, this program is ideal to innovate and boost your company in this aspect, the intention will always be to increase the sales of my company and together with the help of this program More clients approach via the web thanks to the advertising and administrative support.

What is your favorite aspect of this product?

Zoho Analytics is not only a program that focuses on improving the advertising aspect of this program, but also improving the service and interaction that each user can have with all the clients that appear thanks to the presence that this program provides to each company in the web, I love having the constant entry of information and knowledge that are of great support for my company, the technology of this program allows me to have a better performance every time we start a marketing campaign, every time a potential client visits our Websites have a great impact from the good management of my company, Zoho Analytics has the ability to study

What do you dislike most about this product?

The companies are not really compatible with other applications where my company has a great performance on the web, this somewhat affects the methodology with which my advertising department is applied, on the other hand, I recommend having prior knowledge about the management of this type of program since this program is somewhat complicated, some reports and codes may be displayed in a messy way and the interface does not help much.

What recommendations would you give to someone considering this product?

To make your company more solid and understand the needs that customers require, Zoho Analytics is the ideal program to fulfill this task, its technology allows us to have the advantage of studying in detail the profile of the users who regularly visit us and give them a better sales process every time they choose to trust us, Zoho Analytics is a program that I recommend for the cleverness of its functions not only with the marketing of your company.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Scott A.

  • Role: Industry Specific Role
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Zoho Analytics Has Incredible Capabilities

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

The simple interface of Zoho Analytics has been making it a unique and incredible business intelligence software. Moreover, Zoho Analytics is different from other tools because it is highly affordable.

What is your favorite aspect of this product?

Zoho Analytics is fast, reliable and simple to manage. Moreover, Zoho Analytics has the most helpful support team.

What do you dislike most about this product?

Zoho Analytics has been offering us accurate insights. I do not dislike anything about Zoho Analytics.

What recommendations would you give to someone considering this product?

Zoho Analytics is so helpful to use. I highly recommend Zoho Analytics.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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