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Zoho Analytics Logo
Zoho

Zoho Analytics

Composite Score
8.2 /10
CX Score
8.3 /10
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Software Claimed
Category
Zoho Analytics
8.2 /10

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

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Awards & Recognition

Zoho Analytics won the following awards in the Business Intelligence & Analytics - Midmarket category

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Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

7% Negative
8% Neutral
85% Positive

Pros

  • Enables Productivity
  • Respectful
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 80

Collaboration

83

Dashboard

81

Data Exploration and Visualization

81

BI Security

80

Operational Reporting Capabilities

79

BI Platform Administration

78

Self Service and Ad Hoc Capabilities

78

Data Connectors and Data Mashup

78

Intelligent Alerts and Notifications

77

Mobile

76

Vendor Capability Ratings

Average 75

Business Value Created

79

Ease of Data Integration

78

Quality of Features

77

Ease of Implementation

77

Ease of IT Administration

76

Breadth of Features

75

Ease of Customization

74

Usability and Intuitiveness

74

Vendor Support

73

Availability and Quality of Training

72

Product Strategy and Rate of Improvement

72

Zoho Analytics Reviews

Dabo S.

  • Role: C-Level
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to use, wish it had more features

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

Zoho Analytics stands out for its intuitive interface, extensive integration capabilities with other Zoho apps, affordable pricing, and robust features for both data visualization and advanced analytics.

What is your favorite aspect of this product?

I admire Zoho Analytics for its user-friendly interface, which makes complex data analysis accessible to users at all levels of expertise.

What do you dislike most about this product?

One downside could be that for users needing very specialized or industry-specific analytics, Zoho Analytics might require more customization than some other tools.

What recommendations would you give to someone considering this product?

Before diving in, ensure your data sources align well with Zoho's integrations. Take advantage of the trial to explore its features thoroughly and assess if it meets your specific analytical needs. Also, consider your scalability requirements as your data and analysis needs grow.

Pros

  • Reliable
  • Saves Time
  • Continually Improving Product
  • Performance Enhancing

Dave M.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Very Functional and cost effective

Likeliness to Recommend

7 /10

What differentiates Zoho Analytics from other similar products?

The cost for Analytics is what drove us to use it. It does a good job in working with other Zoho application data and the sample reports are helpful.

What is your favorite aspect of this product?

The ability to generate and schedule reports for my various teams.

What do you dislike most about this product?

There is no formatting available for the scheduled emails that are sent. I would expect that this is something simple to implement since all the other Zoho apps have decent text formatting abilities, but Analytics lacks this feature.

What recommendations would you give to someone considering this product?

Make sure to go through the sample reports that come with the various Zoho app workspaces. They can be very good starting off places for the creation of dashboards and reports tailored to your needs.

Pros

  • Respectful
  • Generous Negotitation
  • Transparent
  • Helps Innovate

Cons

  • Slower Product Innovation
  • Commodity Features
  • Less Efficient Service

Luis C.

  • Role: C-Level
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Love its SQL statements capabilities

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

SQL statements capabilities, create new objects that merge, join different data sets from different systems

What is your favorite aspect of this product?

Easy to create models with SQL Statements

What do you dislike most about this product?

Some restrictions at the presentation level, but it is friendly to final users

What recommendations would you give to someone considering this product?

Easy integrate different sources data Transformation could be done at a glance

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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