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Zoho

Zoho Analytics

8.2 /10
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Zoho Analytics
8.2 /10

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

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Awards & Recognition

Zoho Analytics won the following awards in the Business Intelligence & Analytics - Midmarket category

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Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

83 Likeliness to Recommend

1
Since last award

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

7% Negative
8% Neutral
85% Positive

Pros

  • Enables Productivity
  • Respectful
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 80

Collaboration

83

Dashboard

81

Data Exploration and Visualization

81

BI Security

80

Operational Reporting Capabilities

79

BI Platform Administration

78

Self Service and Ad Hoc Capabilities

78

Data Connectors and Data Mashup

78

Intelligent Alerts and Notifications

77

Mobile

76

Vendor Capability Ratings

Average 75

Business Value Created

79

Ease of Data Integration

78

Quality of Features

77

Ease of Implementation

77

Ease of IT Administration

76

Breadth of Features

75

Ease of Customization

75

Usability and Intuitiveness

74

Vendor Support

73

Availability and Quality of Training

72

Product Strategy and Rate of Improvement

72

Zoho Analytics Reviews

Nate G.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

The beginning of a good platform hampered by lag.

Likeliness to Recommend

3 /10

What differentiates Zoho Analytics from other similar products?

I'm not sure.

What is your favorite aspect of this product?

The data visualizations tools

What do you dislike most about this product?

The platform is riddled with latency issues. It regularly takes upwards of 3 seconds for a click to register. There is a limit of one select statement per query and a limit of 3 stacked queries. This is an incredibly restraining limit. There is not way to temporarily disconnect tables and visualizations in order to edit them.

What recommendations would you give to someone considering this product?

Look for an alternative. If you can't find anything cheaper, consider ZoHo.

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Efficient Service

Cons

  • Commodity Features

Tom D.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy product to deploy and monitor support tickets

Likeliness to Recommend

10 /10

What differentiates Zoho Analytics from other similar products?

Easy to use and integrates easily with Zohodesk.

What is your favorite aspect of this product?

The dashboards are easy to implement and understand.

What do you dislike most about this product?

I didn't find anything to dislike about this product.

What recommendations would you give to someone considering this product?

It's flexible and powerful. Try it out!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2023

Excellent platform with a bit of a learning curve

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Caring

Cons

  • Less Effective Service
  • Less Transparent
  • Wastes Time

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