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Zoho

Zoho Analytics

8.2 /10
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Zoho Analytics
8.2 /10

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

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Awards & Recognition

Zoho Analytics won the following awards in the Business Intelligence & Analytics - Midmarket category

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Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

83 Likeliness to Recommend

1
Since last award

95 Plan to Renew

78 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

7% Negative
8% Neutral
85% Positive

Pros

  • Enables Productivity
  • Respectful
  • Performance Enhancing
  • Trustworthy

Feature Ratings

Average 80

Collaboration

83

Dashboard

81

Data Exploration and Visualization

81

BI Security

80

Operational Reporting Capabilities

79

BI Platform Administration

78

Self Service and Ad Hoc Capabilities

78

Data Connectors and Data Mashup

78

Intelligent Alerts and Notifications

77

Mobile

76

Vendor Capability Ratings

Average 75

Business Value Created

79

Ease of Data Integration

78

Quality of Features

77

Ease of Implementation

77

Ease of IT Administration

76

Breadth of Features

75

Ease of Customization

75

Usability and Intuitiveness

74

Vendor Support

73

Availability and Quality of Training

72

Product Strategy and Rate of Improvement

72

Zoho Analytics Reviews

Vasudevan P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Non-intuitive and high-cost

Likeliness to Recommend

5 /10

What differentiates Zoho Analytics from other similar products?

Actually I liked Looker comparatively and the only point to choose Zoho Analytics is product cost.

What is your favorite aspect of this product?

The product has great features but customisable had to be more efficient.

What do you dislike most about this product?

Rows consumption is quick and has been charged additionally every time. I need to build numerous reports to create one dashboard, but it does not give the exact data. I need to create three tables for one report; it's such a waste of time. Data inaccuracy.

What recommendations would you give to someone considering this product?

Have a lot - anyways, it won't be built or enhanced. Every time, the team will say that they will reach out to the product or share the feedback with the product team but will not get any update or say NO after my following up a few times.

Pros

  • Respectful
  • Helps Innovate
  • Unique Features
  • Efficient Service

Cons

  • Less Productive
  • Less Effective Service
  • Slower Product Innovation

Paul S.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Value for Money product! Excellent

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

Ease to use and customize.

What is your favorite aspect of this product?

Dashboard Reports

What do you dislike most about this product?

No new features regularly.

What recommendations would you give to someone considering this product?

This is one of the best in the market, which is cost effective.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Karishma S.

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to use but customer support is terrible!

Likeliness to Recommend

8 /10

What differentiates Zoho Analytics from other similar products?

It is local to India and also has a very friendly user interface.

What is your favorite aspect of this product?

The interactive features of the graphs itself and the way that the drive can be linked to the graphs (in case if there are changes in the numbers the graph gets updated automatically.

What do you dislike most about this product?

I had issues with my data suddenly disappearing from Zoho (even though the data was still present in the linked sheet). The problem was resolved when I refetched the data.

What recommendations would you give to someone considering this product?

I would ask them to see the complexity of the work that needs to be done on Zoho. In my experience, my issues have not been resolved quickly. For someone needing quick solutions-this product may not be the best (unless IT support improves!)

Pros

  • Generous Negotitation
  • Transparent
  • Friendly Negotiation
  • Fair

Cons

  • Less Efficient Service
  • Less Effective Service
  • Less Caring

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