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Zoho

Zoho Analytics

Composite Score
7.8 /10
CX Score
8.3 /10
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Software Claimed
Category
Zoho Analytics
7.8 /10

What is Zoho Analytics?

Zoho Analytics is a self-service BI and data analytics software that lets you analyze your data, create stunning data visualizations, and discover hidden insights in minutes. Zoho Analytics is an Online Reporting and Business Intelligence service, and can be used as an online database. The features offered by Zoho Analytics specialize on providing an in-depth - powerful and flexible reporting capabilities. It contains an in-built analytical database grid, which is optimized for reporting and querying more than just serving as a real-time online transactional database.

Company Details

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Awards & Recognition

Zoho Analytics won the following awards in the Business Intelligence & Analytics – Enterprise category

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Zoho Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Zoho Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

2
Since last award

90 Plan to Renew

3
Since last award

81 Satisfaction of Cost Relative to Value

3
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
98%
Negotiation and Contract:
96%
Conflict Resolution:
96%
Strategy & Innovation:
97%
Service Experience:
97%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Zoho Analytics?

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0% Negative
0% Neutral
100% Positive

Pros

  • Enables Productivity
  • Respectful
  • Trustworthy
  • Performance Enhancing

Feature Ratings

Average 80

Collaboration

83

Dashboard

80

BI Security

80

Data Exploration and Visualization

80

Operational Reporting Capabilities

80

BI Platform Administration

79

Self Service and Ad Hoc Capabilities

78

Real-Time Visualization

78

Intelligent Alerts and Notifications

78

Data Modelling Tools

78

Metadata Management

78

Vendor Capability Ratings

Average 77

Availability and Quality of Training

80

Ease of IT Administration

79

Ease of Implementation

79

Usability and Intuitiveness

79

Vendor Support

78

Business Value Created

78

Product Strategy and Rate of Improvement

77

Ease of Data Integration

76

Breadth of Features

76

Ease of Customization

75

Quality of Features

72

Zoho Analytics Reviews

Gianna M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

The Zoho prediction are very effective.

Likeliness to Recommend

9 /10

What differentiates Zoho Analytics from other similar products?

Zoho provides fantastic prediction and reports are fine.

What is your favorite aspect of this product?

The data visualization functions are very powerful and the collaboration.

What do you dislike most about this product?

No dislike for the Zoho performances, the tools are very active.

What recommendations would you give to someone considering this product?

Amazing tool which can provides the profitable prediction and its analytical capability its very stable.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing