In Partnership With SelectHub
Software Claimed
What is UKG Pro?
UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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In Partnership With SelectHub
UKG Pro Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on UKG Pro.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
94 Plan to Renew
2
Since last award
74 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+72 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Security Protects
- Altruistic
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Payroll Administration
Position Management
Time and Attendance
Learning and Development
Workforce Planning
Performance Management
Talent Acquisition
Benefits Administration
Talent Management
Compensation Management
Vendor Capability Ratings
Availability and Quality of Training
Breadth of Features
Business Value Created
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Data Integration
Vendor Support
Also Featured in...
Workforce Management - Enterprise
Score 8.1
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Payroll
Score 8.0
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Talent Management
Score 7.5
View UKG Pro in this category (opens in a new tab)
Benefits Administration
Score 7.0
View UKG Pro in this category (opens in a new tab)
UKG Pro Reviews
Raelene G.
- Role: Human Resources
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Mar 2020
Great customer service and great product!
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Training, reporting, functionality
What is your favorite aspect of this product?
Business Intelligence reporting
What do you dislike most about this product?
The time system and lack of scheduling system for nursing 24/7 environment
What recommendations would you give to someone considering this product?
Understand the implementation process and have a core, knowledgeable team at your company.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Damon N.
- Role: Human Resources
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Mar 2020
Lots of capabilities it does it all.
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
It has so many capabilities.
What is your favorite aspect of this product?
Always something new.
What do you dislike most about this product?
Hard to learn new things especially BI
What recommendations would you give to someone considering this product?
Make sure you need something this big.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Unique Features
Cons
- Under Delivered
Please tell us why you think this review should be flagged.
Amy T.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2020
Accuracy of the benefit administration
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Functionality, ease of use
What is your favorite aspect of this product?
Accuracy of the administration of benefits
What do you dislike most about this product?
Self teaching the product
What recommendations would you give to someone considering this product?
Seriously consider
Pros
- Enables Productivity
- Effective Service
- Saves Time
- Respectful
Please tell us why you think this review should be flagged.
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