What is UKG Pro?
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
2
Since last award
94 Plan to Renew
2
Since last award
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Fair
- Acts with Integrity
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Payroll Administration
Position Management
Time and Attendance
Workforce Planning
Performance Management
Learning and Development
Talent Acquisition
Benefits Administration
Talent Management
Compensation Management
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Also Featured in...
Payroll
Score 8.4
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Workforce Management - Enterprise
Score 8.3
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Talent Management
Score 7.8
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Benefits Administration
Score 7.5
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UKG Pro Reviews
Anubhuti D.
- Role: Human Resources
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2024
It is easy to use. Have learnt a No COMPLAINTS
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Great Training Material
What is your favorite aspect of this product?
UKG Community and Business Intelligence
What do you dislike most about this product?
Sometimes it lags a LOT.
What recommendations would you give to someone considering this product?
Its great by fat, but would recommend to better the interface of teh application so its more pleasing and easy to work with!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jun 2024
Product is good, but customer service is eh.
Likeliness to Recommend
Pros
- Respectful
- Includes Product Enhancements
- Friendly Negotiation
- Reliable
Cons
- Less Effective Service
- Inhibits Innovation
- Slower Product Innovation
Please tell us why you think this review should be flagged.
Ranjan S.
- Role: Operations
- Industry: Engineering
- Involvement: Vendor Management and Renewal
Submitted Apr 2024
Efficient HR management solution
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
HR ans workforce management comprehensiveness
What is your favorite aspect of this product?
Depth of functionalities
What do you dislike most about this product?
Scalability is a issue
What recommendations would you give to someone considering this product?
Consider the level of support and training available before joining hands
Pros
- Continually Improving Product
- Performance Enhancing
- Caring
- Saves Time
Cons
- Less Respectful
- Leverages Incumbent Status
- Less Effective Service
Please tell us why you think this review should be flagged.
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