What is UKG Pro?
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
2
Since last award
94 Plan to Renew
2
Since last award
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Fair
- Acts with Integrity
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Payroll Administration
Position Management
Time and Attendance
Workforce Planning
Learning and Development
Performance Management
Talent Acquisition
Benefits Administration
Talent Management
Compensation Management
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Breadth of Features
Quality of Features
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Vendor Support
Also Featured in...
Payroll
Score 8.4
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Workforce Management - Enterprise
Score 8.3
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Talent Management
Score 7.8
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Benefits Administration
Score 7.5
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UKG Pro Reviews
Annabel L.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Apr 2021
Highly recommend!
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG's customer support and learning center goes above and beyond most vendors.
What is your favorite aspect of this product?
We can be very efficient with this all-in-one platform. It meets our needs from Recruiting, Onboarding, Timekeeping, Performance Reviews, Compensation Management, Payroll and Taxes, Reporting, and more.
What do you dislike most about this product?
Although much of the product is customizable, I wish more of the pages were configurable.
What recommendations would you give to someone considering this product?
Determine if the product features meet your needs and the cost meets your budget.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Cons
- Less Effective Service
Please tell us why you think this review should be flagged.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2021
Easy to use, but a bit pricey
Likeliness to Recommend
Pros
- Trustworthy
- Caring
- Respectful
- Fair
Cons
- Less Efficient Service
Please tell us why you think this review should be flagged.
- Role: Human Resources
- Industry: Shipping
- Involvement: Business Leader or Manager
Submitted Apr 2021
Great product with customization!
Likeliness to Recommend
Pros
- Continually Improving Product
- Trustworthy
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.
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