What is UKG Pro?
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
2
Since last award
94 Plan to Renew
2
Since last award
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Fair
- Acts with Integrity
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Payroll Administration
Position Management
Time and Attendance
Workforce Planning
Learning and Development
Performance Management
Talent Acquisition
Benefits Administration
Talent Management
Compensation Management
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Breadth of Features
Quality of Features
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Vendor Support
Also Featured in...
Payroll
Score 8.4
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Workforce Management - Enterprise
Score 8.3
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Talent Management
Score 7.8
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Benefits Administration
Score 7.5
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UKG Pro Reviews
Christina G.
- Role: Human Resources
- Industry: Other
- Involvement: End User of Application
Submitted Apr 2021
UKG Pro is great easy to use software!
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
I've only used one other product but I wasn't in HR so I can't compare them fairly. UKG is easy to use although there is a learning curve however they provide plenty of training options.
What is your favorite aspect of this product?
For my faily purposes its super easy to use and I like all that can be done in BI. BI does take training to learn but the possibilities truly feel endless.
What do you dislike most about this product?
I dislike that I have to open a ticket for help, I've asked our contacts questions but everything has to be a ticket. Sometimes it would be nice to have them answer questions or demo something.
What recommendations would you give to someone considering this product?
There's so much that UKG can do and you won't be disappointed. While it is easy to use there will be a learning curve depending on what parts of the software you will need to use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
Best in Class
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Jade C.
- Role: Human Resources
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2021
Easy to use, but needs more customization
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG Pro really cares about their own employees, which is great, because it reflects in the customer service they provide. Employees are generally very happy and really excited to get started helping customers.
What is your favorite aspect of this product?
The Customer Success Portal and availability of vendor support.
What do you dislike most about this product?
I wish more was customizable, especially for compensation plans and performance reviews. Also, there are some issues with purchasing additional modules to fully use delivered modules.
What recommendations would you give to someone considering this product?
Really engage with your ERM when you first enroll; they are great and will always help you!
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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