What is UKG Pro?
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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89 Likeliness to Recommend
2
Since last award
94 Plan to Renew
2
Since last award
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Fair
- Acts with Integrity
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Payroll Administration
Position Management
Time and Attendance
Workforce Planning
Learning and Development
Performance Management
Talent Acquisition
Benefits Administration
Talent Management
Compensation Management
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Breadth of Features
Quality of Features
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Vendor Support
Also Featured in...
Payroll
Score 8.4
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Workforce Management - Enterprise
Score 8.3
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Talent Management
Score 7.8
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Benefits Administration
Score 7.5
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UKG Pro Reviews
John Y.
- Role: Human Resources
- Industry: Government
- Involvement: End User of Application
Submitted Dec 2021
Great product
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
The product are easy to configure.
What is your favorite aspect of this product?
How we are able to make the product our own.
What do you dislike most about this product?
Case management
What recommendations would you give to someone considering this product?
Put more effort in case management
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
- Role: Human Resources
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Dec 2021
Fantastic product
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Leon M.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Nov 2021
Great product, needs more custimizability.
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Overall value and ease of use.
What is your favorite aspect of this product?
Relationship with UKG and their willingness to listen.
What do you dislike most about this product?
Needs more flexibility, and customizability.
What recommendations would you give to someone considering this product?
Make sure you can use an off the shelf product with limited customization.
Pros
- Friendly Negotiation
- Reliable
- Enables Productivity
- Trustworthy
Cons
- Inhibits Innovation
- Commodity Features
- Less Efficient Service
Please tell us why you think this review should be flagged.
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