What is UKG Pro?
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceUKG Pro Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on UKG Pro.
89 Likeliness to Recommend
2
Since last award
94 Plan to Renew
2
Since last award
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+82 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Fair
- Acts with Integrity
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Employee Record
Payroll Administration
Position Management
Time and Attendance
Workforce Planning
Learning and Development
Performance Management
Talent Acquisition
Benefits Administration
Talent Management
Compensation Management
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Breadth of Features
Quality of Features
Ease of IT Administration
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Vendor Support
Also Featured in...
Payroll
Score 8.4
View UKG Pro in this category (opens in a new tab)
Workforce Management - Enterprise
Score 8.3
View UKG Pro in this category (opens in a new tab)
Talent Management
Score 7.8
View UKG Pro in this category (opens in a new tab)
Benefits Administration
Score 7.5
View UKG Pro in this category (opens in a new tab)
UKG Pro Reviews
Nancy M.
- Role: Human Resources
- Industry: Not for Profit
- Involvement: Business Leader or Manager
Submitted Jun 2022
Customization is unique &exceptional, BI is robust
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Level of support and the free exceptional traiing
What is your favorite aspect of this product?
Core, platform configurability and onboarding
What do you dislike most about this product?
recruiting not changing and adapting as quickly as other products
What recommendations would you give to someone considering this product?
Consider the customization of the product, the robust reporting capability and respect given to their customers.
Pros
- Continually Improving Product
- Unique Features
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
Eric S.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jun 2022
Fantastic product with great support
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG Pro is a customizable product that is always implementing new features and modules. This has allowed us to grow with the organization without our team and headcount growing.
What is your favorite aspect of this product?
The software has allowed us to take control of our data and processes. We have automated countless processes while also improving our data integrity. We will be able to use the software to implement newer features every single quarter to help our business grow.
What do you dislike most about this product?
While new features are released on a regular basis, there is lower hanging fruit on features customers have asked for years to have.
What recommendations would you give to someone considering this product?
This product and UKG as a company is by far my favorite software/vendor to work with. They really do believe in the true relationship between customer and vendor to make sure people have what they need to work efficiently.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jimmy W.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
Good UI and Integration Capabilities
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Training and Documentation, Integration Support
What is your favorite aspect of this product?
Integration Support
What do you dislike most about this product?
Disparate Support
What recommendations would you give to someone considering this product?
Centralize Support
Pros
- Respectful
- Efficient Service
- Effective Service
- Caring
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.