![](https://softwarereviews.s3.amazonaws.com/production/favicons/offerings/668/original/UKG_Pro_icon.png)
What is UKG Pro?
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceUKG Pro Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on UKG Pro.
88 Likeliness to Recommend
1
Since last award
92 Plan to Renew
76 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Fair
- Caring
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Employee Record
Payroll Administration
Learning and Development
Position Management
Performance Management
Benefits Administration
Talent Management
Time and Attendance
Talent Acquisition
Compensation Management
Workforce Planning
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Also Featured in...
Payroll
Score 8.3
View UKG Pro in this category (opens in a new tab)
Talent Management
Score 7.7
View UKG Pro in this category (opens in a new tab)
Workforce Management - Enterprise
Score 7.7
View UKG Pro in this category (opens in a new tab)
Benefits Administration
Score 7.3
View UKG Pro in this category (opens in a new tab)
UKG Pro Reviews
![](https://cdn.softwarereviews.com/production/profile_image/261488/original/261488.jpg?1639506200)
Paul D.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Dec 2021
UGK Pro - best in HCM & Payroll
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG Pro is different because they listen to their customers and take suggestions and actually implement those suggestions! They care about your business and want it to succeed. They really follow their motto of "Our Purpose is People"
What is your favorite aspect of this product?
Ease of use. both for employees and for the deeper user.
What do you dislike most about this product?
there is really nothing I dislike
What recommendations would you give to someone considering this product?
Do your homework. Language is everything. Make sure that you and the vendor are speaking the same language. Be very clear about your expectations and needs. As with any transition or implementation- planning is key!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
![](https://cdn.softwarereviews.com/production/profile_image/1892795/original/1892795.jpg?1640806727)
Lori S.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Dec 2021
We Love UGK
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
The system is user friendly
What is your favorite aspect of this product?
The accuracy of the product
What do you dislike most about this product?
the 12hr lag in communication with other systems we use
What recommendations would you give to someone considering this product?
instant communication with other systems like Workday
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Inspires Innovation
Please tell us why you think this review should be flagged.
![](https://cdn.softwarereviews.com/production/profile_image/1893936/original/1893936.jpg?1639777975)
Michelle M.
- Role: Finance
- Industry: Construction
- Involvement: End User of Application
Submitted Dec 2021
Best Customer Service!
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
The people, company culture.
What is your favorite aspect of this product?
The people behind the product.
What do you dislike most about this product?
The cost.
What recommendations would you give to someone considering this product?
Take it for a test drive, you will not be disappointed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.
![](https://cdn1.softwarereviews.com/assets/content_unlock/reports-d0a1b8a23d5d235930424484054608476db6fce6ef6a2b618571ec67f623c868.png)