What is UKG Pro?
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
92 Plan to Renew
76 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+81 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Fair
- Caring
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Employee Record
Payroll Administration
Learning and Development
Position Management
Performance Management
Benefits Administration
Talent Management
Time and Attendance
Talent Acquisition
Compensation Management
Workforce Planning
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Quality of Features
Ease of Implementation
Usability and Intuitiveness
Vendor Support
Ease of IT Administration
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Ease of Customization
Also Featured in...
Payroll
Score 8.3
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Talent Management
Score 7.7
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Workforce Management - Enterprise
Score 7.7
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Benefits Administration
Score 7.3
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UKG Pro Reviews
- Role: Finance
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted Jun 2022
great product. can improve on integration.
Likeliness to Recommend
Pros
- Respectful
- Effective Service
- Altruistic
- Friendly Negotiation
Cons
- Under Delivered
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
Aaron W.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2022
UKG truly cares about people and their clients!
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
The service, innovation, and people-centric approach.
What is your favorite aspect of this product?
Flexibility, hire to retire capability, reporting capability
What do you dislike most about this product?
Would like more sys config control in the Talent Acquisition suite and more reporting capability from Employee File Management
What recommendations would you give to someone considering this product?
You cannot go wrong with UKG!
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
Tonia D.
- Role: Human Resources
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Jun 2022
Platform is user friendly and custom friendly!
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG Offers products for all HR functions, applications are user friendly (step by step process) presented with a simple modern look
What is your favorite aspect of this product?
Reporting, workflows, and customizations
What do you dislike most about this product?
newer products are limited in flexibility, but with each release more features become available.
What recommendations would you give to someone considering this product?
look at the product with a holistic eye.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
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