What is UKG Pro?
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
6
Since last award
97 Plan to Renew
1
Since last award
77 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Fair
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Time Capture Physical
Time Capture Virtual
Attendance Management and Policies
Workforce Scheduling
Rate Policies
Shift Management
Absence Management
Workforce Dashboards and Reporting
Labor Costing and Splitting
Staffing
Workforce Planning and Forecasting
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Ease of Customization
Ease of Implementation
Also Featured in...
Human Capital Management - Enterprise
Score 8.5
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Payroll
Score 8.3
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Talent Management
Score 7.8
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Benefits Administration
Score 7.5
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UKG Pro Reviews
Sam P.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Nov 2021
Lots of bugs but progress is being made
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Not sure....I would guess the ease of use
What is your favorite aspect of this product?
Dashboards
What do you dislike most about this product?
The bugs and time for UKG to respond to them.
What recommendations would you give to someone considering this product?
Be sure to get implementation strategies from other clients.
Pros
- Generous Negotitation
- Inspires Innovation
- Friendly Negotiation
- Security Protects
Cons
- Less Transparent
- Less Efficient Service
- Wastes Time
Please tell us why you think this review should be flagged.
Dan I.
- Role: Human Resources
- Industry: Energy
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
Lots of great features and great support from UKG
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
The use of mobile for scheduling.
What is your favorite aspect of this product?
Mobile is a game changer for managers in the field.
What do you dislike most about this product?
Implementation is tricky.
What recommendations would you give to someone considering this product?
Take your time to do the research.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
Kurt F.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2021
Easy to use and a ton of features.
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Easy to use, easy to use mobile apps and much more functionality.
What is your favorite aspect of this product?
PTO requests.
What do you dislike most about this product?
Lack of paycheck calculator
What recommendations would you give to someone considering this product?
It it worth every penny.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate
Please tell us why you think this review should be flagged.
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