What is UKG Pro?
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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87 Likeliness to Recommend
6
Since last award
97 Plan to Renew
1
Since last award
77 Satisfaction of Cost Relative to Value
5
Since last award
Emotional Footprint Overview
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Fair
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Time Capture Physical
Time Capture Virtual
Attendance Management and Policies
Workforce Scheduling
Rate Policies
Shift Management
Absence Management
Workforce Dashboards and Reporting
Labor Costing and Splitting
Staffing
Workforce Planning and Forecasting
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Data Integration
Vendor Support
Ease of Customization
Ease of Implementation
Also Featured in...
Human Capital Management - Enterprise
Score 8.5
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Payroll
Score 8.3
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Talent Management
Score 7.8
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Benefits Administration
Score 7.5
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UKG Pro Reviews
Christy K.
- Role: Operations
- Industry: Retail
- Involvement: End User of Application
Submitted Nov 2021
Happy with features, enhancements and support!
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Best-in-class support.
What is your favorite aspect of this product?
UKG Dimensions offers a high-degree of customization to industry and company-specific needs.
What do you dislike most about this product?
Level of training required for continuing support.
What recommendations would you give to someone considering this product?
Utilize Community support site for insights from other users on how to maximize the product.
Pros
- Trustworthy
- Respectful
- Helps Innovate
- Continually Improving Product
Cons
- Less Efficient Service
- Vendor's Interest First
- Less Generous
Please tell us why you think this review should be flagged.
Rachel R.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
Great support during implementation
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Great functionality.
What is your favorite aspect of this product?
Staffing Capabilities
What do you dislike most about this product?
Large Change from previous Platform
What recommendations would you give to someone considering this product?
Standardize prior to implementation
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Paul D.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Nov 2021
Great product! Easy to configure!
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG Dimensions can be configured to work with even the most challenging business requirements. I continue to be astounded by the ease of use and ability to customize.
What is your favorite aspect of this product?
Ease of use and customization abilities
What do you dislike most about this product?
haven't found anything yet.
What recommendations would you give to someone considering this product?
Do your homework. It is well worth the additional cost.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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