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What is UKG Pro?
UKG Pro™ (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
3
Since last award
97 Plan to Renew
1
Since last award
74 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
+70 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Respectful
- Acts with Integrity
- Fair
- Trustworthy
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Time Capture Physical
Time Capture Virtual
Workforce Scheduling
Attendance Management and Policies
Rate Policies
Shift Management
Absence Management
Labor Costing and Splitting
Staffing
Workforce Dashboards and Reporting
Workforce Planning and Forecasting
Vendor Capability Ratings
Business Value Created
Breadth of Features
Ease of IT Administration
Availability and Quality of Training
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Ease of Implementation
Ease of Customization
Also Featured in...
Human Capital Management - Enterprise
Score 8.4
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Payroll
Score 8.3
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Talent Management
Score 7.7
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Benefits Administration
Score 7.4
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UKG Pro Reviews
Paul D.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: Business Leader or Manager
Submitted Nov 2021
Great product! Easy to configure!
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG Dimensions can be configured to work with even the most challenging business requirements. I continue to be astounded by the ease of use and ability to customize.
What is your favorite aspect of this product?
Ease of use and customization abilities
What do you dislike most about this product?
haven't found anything yet.
What recommendations would you give to someone considering this product?
Do your homework. It is well worth the additional cost.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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Sam P.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Nov 2021
Lots of bugs but progress is being made
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Not sure....I would guess the ease of use
What is your favorite aspect of this product?
Dashboards
What do you dislike most about this product?
The bugs and time for UKG to respond to them.
What recommendations would you give to someone considering this product?
Be sure to get implementation strategies from other clients.
Pros
- Generous Negotitation
- Inspires Innovation
- Friendly Negotiation
- Security Protects
Cons
- Less Transparent
- Less Efficient Service
- Wastes Time
Please tell us why you think this review should be flagged.
Dan I.
- Role: Human Resources
- Industry: Energy
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
Lots of great features and great support from UKG
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
The use of mobile for scheduling.
What is your favorite aspect of this product?
Mobile is a game changer for managers in the field.
What do you dislike most about this product?
Implementation is tricky.
What recommendations would you give to someone considering this product?
Take your time to do the research.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
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