In Partnership With SelectHub
Software Claimed
What is UKG Pro?
UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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In Partnership With SelectHub
UKG Pro Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on UKG Pro.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
94 Plan to Renew
2
Since last award
79 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Acts with Integrity
- Respectful
- Security Protects
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Benefits Calculation
Self Service Portal
HR Systems Interface
Compensation Management
Tax Form Preparation
Taxation Deduction
Time and Attendance
Retirement Plan Tracking
Vacation and Leave Tracking
Accounting Systems Interface
Vendor Capability Ratings
Availability and Quality of Training
Breadth of Features
Business Value Created
Vendor Support
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Quality of Features
Ease of Data Integration
Ease of Customization
Also Featured in...
Human Capital Management - Enterprise
Score 8.3
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Workforce Management - Enterprise
Score 8.1
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Talent Management
Score 7.9
View UKG Pro in this category (opens in a new tab)
Benefits Administration
Score 7.4
View UKG Pro in this category (opens in a new tab)
UKG Pro Reviews
Scott D. M.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2024
UKG Pro Features Empower Employees w.Self-Service
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG Pro offers a one-stop shop for benefits administration and payroll needs.
What is your favorite aspect of this product?
I like that I can adjust Payroll settings without having to go through HR department.
What do you dislike most about this product?
The UKG user interface could be more polished and looks a bit outdated.
What recommendations would you give to someone considering this product?
UKG Pro users should know that the log-in page does not work with certain web browsers.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Emelinda D.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2023
A Valuable Payroll Product
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
It helps its users to the maximum by proving easy payroll deals without any confusion. Its filters are also supporting its recruitment purpose. Its timesheet is also easy to understand. Its price and customer services are one of the most attractive features to people. It provides great learning and free service.
What is your favorite aspect of this product?
It gives an approach to the account of my employee regarding me. And assure the validity of my company’s record. It works pretty well in tracing the PTO, along with providing all choices in a single database. It is also helpful in defining benefits annually. I love using this platform for a long time.
What do you dislike most about this product?
There is nothing too much to dislike about this app as it is feature-rich software in all ways. It is perfectly meeting all the demands I desire for my corporation. It gives me all-time access to the community having rich resources items. In case of facing any type of issue, the guiding portal is always available to help.
What recommendations would you give to someone considering this product?
I would confidently recommend it as good functioning software. It is easy-to-understand software for payroll purposes. The reporting system is amazing. Although I am not an expert in this field but always find it pretty easy to work on. In the case of quick responses, they are very active.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Caring
Please tell us why you think this review should be flagged.
Nathalia A.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Mar 2023
Fantastic partner and tool for every organization.
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
Every aspect of our payroll is handled by UKG. They are a comprehensive and durable system that can meet all of the demands of our expanding firm. Their customer service departments are very helpful and promptly respond to our inquiries. We had a lot of fun using it because it was such a terrific tool.
What is your favorite aspect of this product?
The nicest part of UKG Pro, in my opinion, is that I have constant access to the community's wealth of useful resources. Even a step-by-step guide on how to design a process is provided by the community. I enjoy that I can always call and a person is there to help me if, for any reason, I can't find what I'm searching for in the community I prefer.
What do you dislike most about this product?
The one aspect of UKG Pro that I can think of that I don't like is that we can't contact the Payment Services Team directly. Sometimes I need the Payment Services team's assistance immediately, but I have to wait until they can call me back, which can take a few days.
What recommendations would you give to someone considering this product?
For HR users, the customization of the system, building of business rules, and navigation are intuitive. We value being able to implement improved functionality without requiring assistance from our UKG connections. I genuinely enjoy it. I think this is the greatest option for you.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
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