UKG Pro Logo
UKG Pro Logo
UKG (Ultimate Kronos Group)

UKG Pro

Composite Score
8.3 /10
CX Score
8.4 /10

What is UKG Pro?

UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.

Company Details

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Awards & Recognition

UKG Pro won the following awards in the Payroll category

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UKG Pro Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on UKG Pro.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

94 Plan to Renew

2
Since last award

79 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love UKG Pro?

4% Negative
7% Neutral
89% Positive

Pros

  • Acts with Integrity
  • Respectful
  • Security Protects
  • Reliable

Feature Ratings

Average 80

Direct Deposit

83

Benefits Calculation

81

Self Service Portal

81

HR Systems Interface

80

Compensation Management

80

Tax Form Preparation

79

Taxation Deduction

79

Time and Attendance

79

Retirement Plan Tracking

78

Vacation and Leave Tracking

78

Accounting Systems Interface

74

Vendor Capability Ratings

Average 76

Availability and Quality of Training

82

Breadth of Features

79

Business Value Created

78

Vendor Support

77

Product Strategy and Rate of Improvement

76

Usability and Intuitiveness

76

Ease of Implementation

75

Ease of IT Administration

74

Quality of Features

74

Ease of Data Integration

74

Ease of Customization

72

UKG Pro Reviews

Sarah L.

  • Role: Human Resources
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Ideal Software

Likeliness to Recommend

9 /10

What differentiates UKG Pro from other similar products?

The extensiveness and retention capacity that UKG has, no other software has, which allows your reach of employees to be greater, working with large files and in quantities.

What is your favorite aspect of this product?

What a privilege to find a software that includes everything you need for a good job performance. UKG, is the ideal software for the retention of information and personal data of employees, from the first day of admission, making the editions as time goes by, corrections, inspections, payroll, schedules, among others. Everything is stored digitally.

What do you dislike most about this product?

A little expensive the plans, but with the efficiency in your work, you will want to renew it again.

What recommendations would you give to someone considering this product?

One of the best software we have used in our company, great utility and performance with UKG. I love the option where employees have access to their information.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cindy A.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

IT innovation for reducing manual tasks

Likeliness to Recommend

9 /10

What differentiates UKG Pro from other similar products?

UKG Pro has improved our time and attendance tracking capabilities, with the added benefit of lowering our payroll processing cost. We've also been able to automate many benefits of vendor interfaces, reducing the need for manual modifications. We were able to avoid paper forms and manual data entry from the new hire onboarding process thanks to the Recruiting and Onboarding experience.

What is your favorite aspect of this product?

UKG is one of my favorite programs because it has so many features. We may use the recruiting and onboarding gateways, as well as search up current employees, see our pay deposits, assess our PTO, and so much more. It truly is a one-stop store! Everything is also quite well structured, making it simple to locate various components. It was a fantastic tool for our company.

What do you dislike most about this product?

My experience with UKG Pro was great. It was an excellent tool for working and my team was also satisfied with this tool. It increases our customer satisfaction. It was perfect overall. I really enjoyed it very much.

What recommendations would you give to someone considering this product?

I would seriously encourage UKG Pro to anyone searching for a sophisticated HRIS with numerous modules and cutting-edge reporting capabilities. They are a business that stands behind its product and seeks to make it the finest in the industry. It's simple to use and allows them to perform a lot of their work on their phone.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Megan M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Best for stress-free payroll management

Likeliness to Recommend

10 /10

What differentiates UKG Pro from other similar products?

I believe that its simplicity makes it everyone's and company's favorite; everything that is a hassle with other solutions is a pleasurable chore on the UKG pro platform. Onboarding is simple.

What is your favorite aspect of this product?

Its simplicity, scalability, versatility, and broad network of engineers and analysts who specialize in the system are what I appreciate best about this Payroll system. UKG Pro has done an excellent job of enabling us and our employees to keep track of our payroll status. Integrations are straightforward to set up.

What do you dislike most about this product?

Users must recruit more resources to stay up with the tool, which is tough when operating in a small business setting. It is costly, but because it is also robust, other large companies can overlook it; nonetheless, it will be a difficulty for smaller businesses with little resources.

What recommendations would you give to someone considering this product?

Our organization uses UKG Pro to manage general timekeeping, internal database sharing, and payroll responsibilities for our project specs. Because it can be used in any business setting, I recommend that others test it first for their needs. Most likely, it will be perfect for you.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

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