In Partnership With SelectHub
Software Claimed
What is UKG Pro?
UKG Pro (formerly Ultimate Software UltiPro) is a powerful, global human capital management (HCM) solution. Transform your business with a connected global workforce experience delivered through resilient and mindful HR technology. From payroll to talent to service delivery to surveys, and everything in between, UKG Pro is the powerful HCM suite you need to drive people-focused results.
Company Details
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In Partnership With SelectHub
UKG Pro Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
94 Plan to Renew
2
Since last award
79 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+83 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love UKG Pro?
Pros
- Acts with Integrity
- Respectful
- Security Protects
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Benefits Calculation
Self Service Portal
HR Systems Interface
Compensation Management
Tax Form Preparation
Taxation Deduction
Time and Attendance
Retirement Plan Tracking
Vacation and Leave Tracking
Accounting Systems Interface
Vendor Capability Ratings
Availability and Quality of Training
Breadth of Features
Business Value Created
Vendor Support
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
Ease of IT Administration
Quality of Features
Ease of Data Integration
Ease of Customization
Also Featured in...
Human Capital Management - Enterprise
Score 8.3
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Workforce Management - Enterprise
Score 8.1
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Talent Management
Score 7.9
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Benefits Administration
Score 7.4
View UKG Pro in this category (opens in a new tab)
UKG Pro Reviews
Alex D.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Simple and powerful tool
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
We are putting all of our companies under one roof to simplify HR and payroll operations. With the reporting capabilities, I was able to assist the firm in analyzing and making choices. This is crucial for our company. I'm now working on a project to develop a turnover dashboard in order to better understand why workers exist in our firm.
What is your favorite aspect of this product?
Overall, we adore UKG Pro, and it has completely transformed the way our company treats its personnel. The real-time information, which includes reports and dashboards, is more in line with our other systems. Employees' ability to explore and handle their information with ease has a significant influence. Our staff has benefited greatly from the simplicity of use of the Core HR applications.
What do you dislike most about this product?
The major disadvantage of the program, in my opinion, is that the mobile app lacks several functionalities that the PC software has. Some things that I would ordinarily be able to use are not available on the mobile app. Aside from that, I don't have many, if any, cons for this program.
What recommendations would you give to someone considering this product?
UKG Pro works effectively in contexts where numerous system users serve as administrators. Each function can be responsible for different areas of the system, such as Benefits, HR, and Payroll, as well as a technical person who can supervise reports and overall system administration. The technology has enabled us to become mostly paperless and puts information at our fingertips that we previously had to look for in storage.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
Jannis K.
- Role: Finance
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2022
One of the greatest payroll software
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
I enjoy how simple the tool is to use. It's simple to use, but there's a lot I can accomplish with the program. UKG Pro is continually looking for new ways to improve its tool, which I appreciate. UKG Pro has features for hiring and onboarding new employees. It aids in the calculation, processing, and obtaining of an employee's pay.
What is your favorite aspect of this product?
Our objective with this solution was to provide a fully-featured solution that allowed for easy information sharing. I appreciated how easy and convenient it was to clock in every day using this app on my phone. Through this site, I was able to request time off, sick days, and vacation compensation. I could simply check my financials, paid time off balances, and so forth.
What do you dislike most about this product?
Because of the security access levels linked with the time and attendance product we had before, reporting was challenging. Their assistance might be delayed at times, but they appear to be working to improve this. And some of their goods don't appear to go far enough to reduce employee workload.
What recommendations would you give to someone considering this product?
I would strongly suggest UKG Pro to anyone searching for a sophisticated HR and Payroll management system with several modules and cutting-edge reporting capabilities. They are a firm that believes in its product and works hard to make it the finest in class. They also provide a variety of workflow methods in which you may set up permissions for each item or activity.
Pros
- Trustworthy
- Unique Features
- Effective Service
- Inspires Innovation
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David C.
- Role: Finance
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2022
Effective payroll platform
Likeliness to Recommend
What differentiates UKG Pro from other similar products?
UKG Pro provides all of the features that a good HR tool should have. We used to have to email Excel spreadsheets every other week before we started using it, and now it's much easier to get our hours in. It also serves as a convenient central location for electronic forms.
What is your favorite aspect of this product?
The strong client community and how UKGPro works hard to guarantee that the system grows into a top-notch platform are my favorite features. Our other systems are more matched with real-time information, which includes reports and dashboards. Employees' capacity to explore and manage their information smoothly has a significant impact. Our employees have benefited greatly from the ease of use of the Core HR applications.
What do you dislike most about this product?
Because not all capabilities are accessible through the Web interface, managers must rely on a "Back Office" application to conduct some activities. It's not difficult to find or use, but it's another subsystem that must be learned in order to completely operate UKGPro.
What recommendations would you give to someone considering this product?
The People Analytics module is a real game-changer that gives you more control over-reporting. They are constantly improving and updating their products, with a lot of it depending on client feedback. They provide a full package of human resources apps, which I like. They have a great applicant tracking system in particular.
Pros
- Reliable
- Efficient Service
- Caring
- Client Friendly Policies
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