UKG Pro

What differentiates UKG Pro from other similar products?

PTO tracking and offering all benefit options in one database are both beneficial. It facilitates access to a wealth of employee data and guarantees the accuracy of organizational data. It has excellent payroll, core HR, and training features. Compared to the other working tool, it was significantly superior.

What is your favorite aspect of this product?

We utilize UKG since it is a very helpful tool. It values consumer input and suggestions, and it releases new features on a regular basis. That gives me comfort as a customer. Many of these capabilities can also be enabled or disabled by consumers, allowing us to roll them out gradually based on what is best for our business.

What do you dislike most about this product?

Because not all capabilities are accessible through the Web interface, managers must use a "Back Office" application to carry out some activities. It is not difficult to use or access, but in order to properly operate UKG Pro, one needs to become familiar with this additional system. It annoys me occasionally as a result of this flaw.

What recommendations would you give to someone considering this product?

Beyond its Core offering, UKG Pro offers features/modules that may be added at any time, creating a type of a-la-carte option where new clients can automate as few or as many business processes as they need. I urge you to do this.

What differentiates UKG Pro from other similar products?

With workflow capabilities for human resources with appropriate reviewers and approvers. Your staff have the ability to update their own data through self-service options. PTO work hours and wages can be tracked. Based on cutting-edge computing techniques including artificial intelligence, predictive analytics, and business intelligence.

What is your favorite aspect of this product?

I like UKG Pro because it allows for personalized onboarding and a quick start. You can keep payroll records, employee tax information, and private information about your employees in one place. Reports can be generated for a variety of parameters, including work activities and time and attendance. You can improve performance, streamline work processes, increase worker understanding, and increase retention rates.

What do you dislike most about this product?

UKG Pro's customer support remains lackluster. The UKG Pro learning curve is very severe for non-technical users. It takes a long time to bring new staff into the program.

What recommendations would you give to someone considering this product?

To handle your personal data and files, I suggest UKG Pro. For compensation, punctuality, performance and succession plans.

What differentiates UKG Pro from other similar products?

Because UKG Pro is so user-friendly, we had no trouble teaching even our youngest employees how to use it. Our information is safer than ever, and everyone can easily use the new interface. We use it primarily for payroll and will include the human resources and compensation features shortly. As a client, I appreciate the reassurance.

What is your favorite aspect of this product?

I like all of UKG pro's features. So many valuable features are bundled into UKG, and that's why I like using it so much. The seamless integration of the many parts is my most excellent feature. It facilitates the employee's salary determination, processing, and access. It's a significant aid for keeping tabs on employees and keeping track of how they're doing.

What do you dislike most about this product?

From the user's point of view, it takes a lot of time to create or modify a custom interface. It has a subpar customer service department and little backup. A UKG professional collaborating directly with the supplier on the required requirements would be ideal. Administrators will need to utilize a "Back Office" program to access functions that aren't accessible via the Web interface.

What recommendations would you give to someone considering this product?

UKG Pro has improved our capacity to monitor Time and Attendance, and as a bonus, it has decreased our payroll processing costs. Here at UKG, we use a "guided adjustment" method to handle tax changes. We can manage payroll and employee benefits in many states while maintaining regulatory compliance.