Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.2 /10

657 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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7 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Trustworthy
Respectful
Enables Productivity

Feature Ratings

Average 85

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Hierarchical Task Management

Mobile Access

Reporting

Budget Management

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

Score 9.0

View Trello in this category (opens in a new tab)

Trello Reviews

Siddharth M.

Role: Finance
Industry: Finance
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2023

Sensible space for work delegation and interaction

Likeliness to Recommend

5 /10

What differentiates Trello from other similar products?

Trello is simpler and easier to use. I found Jira very hard to navigate to individual projects, and the process of creating a card was very time-consuming. That said, I think Jira performs a number of roles that Trello doesn't, and I can see that they both have strengths for slightly different reasons.

What is your favorite aspect of this product?

Keeping track of the to-do list and keeping the updates on each item organized Assigning certain tasks with due dates Organizing the questions for certain problems and feedback requests

What do you dislike most about this product?

Recently added item appears at the very bottom of the list. Handling large projects that have multiple teams is quite difficult with Trello.

What recommendations would you give to someone considering this product?

It is well suited to meetings with large numbers of participants where you need groups or pairs to interact with and use the board during discussions. It was well used in our company pre-pandemic, and I think it is well suited to remote or hybrid workshops. It is well suited to projects that are in a state of flux because it is very flexible.

Pros

Continually Improving Product
Unique Features
Caring
Saves Time

Maria Pia G.

Role: Information Technology
Industry: Telecommunications
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Simplistic approach to managing projects.

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello offers fantastic provisions, through which I can extend specific features and functionalities , available on the platform. Through provisions like Butler automations and power ups, I am able to integrate my Trello activity with other software platforms I use like Slack, while also connecting my activity across different software platforms together , to create automated workflows for completing repetitive tasks faster.

What is your favorite aspect of this product?

Trello's mobile application is highly rated and this is top on the list of things I love 'bout Trello. Through the Trello mobile application, I am able to distill my project management activity into just a few steps and practically, there isn't anything that I do on Trello computer web browser, that I am unable to do through the mobile application.

What do you dislike most about this product?

Trello does not provide analytics and reporting features , out of the box. For instance, for departmental projects that I have managed using Trello, I do not have the luxury to access in-built actionable insights, related to the real time performance of my project team.

What recommendations would you give to someone considering this product?

Trello is simplistic in approach and easy to use. For me , this is the foundation of my love for this platform.

Pros

Reliable
Performance Enhancing
Enables Productivity
Security Protects

Mark R.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Excellent product, great for projects

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

It is very easy to use and implement. Great for sharing with others

What is your favorite aspect of this product?

Easy to learn and simple to pick up and teach others

What do you dislike most about this product?

Nothing really it is a great product - great for our purposes

What recommendations would you give to someone considering this product?

If you have projects to manage between several people - it is certainly worth having a look at Trello

Pros

Helps Innovate
Performance Enhancing
Saves Time
Client Friendly Policies

Trello

What is Trello?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Trello Ratings

88 Likeliness to Recommend

96 Plan to Renew

1 Since last award

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Trello Reviews

Siddharth M.

Sensible space for work delegation and interaction

Likeliness to Recommend

Pros

Maria Pia G.

Simplistic approach to managing projects.

Likeliness to Recommend

Pros

Mark R.

Excellent product, great for projects

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Hierarchical Task Management

Mobile Access

Reporting

Budget Management

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support