Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

83

Time & Expense Tracking

83

Hierarchical Task Management

83

Mobile Access

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

  • Role: Industry Specific Role
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2023

Really useful for task and project management

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Richard G.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Highly customizable task management tool

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

It has become easier to manage tasks and forget small miscellaneous charges, even those done only once every six months or a year.

What is your favorite aspect of this product?

In my case, I create lists by dividing them into "not started," "in progress," "delivered," and "tasks." A card is created for each project and moved from "not started," "in progress", and "and delivered" and filed when invoicing is completed. Other small tasks are placed under "miscellaneous issues," and deadlines are set. With this type of task management, it is no longer possible to forget the work deadline. By copying and pasting the details of each task (customer email information, etc.) into the card, there is no need to go back and look at each email, etc., and you can manage tasks just with Trello.

What do you dislike most about this product?

The tasks are displayed vertically, scrolling the cards, but it can be challenging to see them when scrolling. A feature that allowed users to switch the cards' display format so that numerous tasks could be shown at once would be useful.

What recommendations would you give to someone considering this product?

Since the task can be visualized, there is no need to remember the job. The essential functions can be used for free to reduce costs. Also, since it can be linked to Google Calendar, it is good to be able to check task deadlines, etc. in Google Calendar. Intuitive use. Many functions can be used for free. Easy to share with external partners. You can set rules for the automatic sorting of lists.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Maurice H.

  • Role: Consultant
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Easy to implement and highly productive!

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello is often compared to Airtable. And even though they seem to have similar features, I use them for different tasks. By using Trello to collect my projects and attach important documents/links to any cards, it makes it a bit more functional as a planner. The ease of use makes it valuable software for clients if they need to track the current state of their projects and any changes that are made. Also, the integration with the calendar is valuable, especially for the possibility to set reminders and daily tasks.

What is your favorite aspect of this product?

The ease of use and the Kanban style layout of the boards. Creating new boards for new projects makes it easy to keep track of all projects and documents needed.

What do you dislike most about this product?

Nothing much. It is very complete as it is.

What recommendations would you give to someone considering this product?

Because Trello offers a free version, there is no real reason not to try it out for a month. It helps you to track your projects and content in a very visual way.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

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