Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.2 /10

657 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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7 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Trustworthy
Respectful
Enables Productivity

Feature Ratings

Average 85

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Hierarchical Task Management

Mobile Access

Reporting

Budget Management

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

Score 9.0

View Trello in this category (opens in a new tab)

Trello Reviews

Talha K.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2023

Organise projects seamlessly

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

It uses a visual interface consisting of boards, lists, and cards to organize tasks and projects. Users can create, move, and prioritize cards within lists to track progress.

What is your favorite aspect of this product?

Users can set due dates for cards and receive reminders to stay on track with deadlines.

What do you dislike most about this product?

Users may need to rely on external communication channels for extensive team collaboration.

What recommendations would you give to someone considering this product?

If you are looking at a large IT project with multiple users, you need to have a project tracking tool like Trello to organise your milestones.

Pros

Performance Enhancing
Helps Innovate
Reliable
Enables Productivity

Cons

Vendor's Interest First
Slower Product Innovation
Less Generous

Hemanshi M.

Role: Consultant
Industry: Banking
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2023

Effective Task manager. Made planning easy!!

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello stands out from other similar products due to its intuitive and visual approach to project management. It offers a flexible and easy-to-use interface that allows users to organize tasks, collaborate with team members, and track progress effortlessly. The use of boards, lists, and cards makes it highly customizable, enabling users to adapt Trello to their specific workflows and project requirements. Additionally, Trello offers seamless integration with various third-party apps and services, expanding its functionality and allowing for efficient task management across different platforms.

What is your favorite aspect of this product?

its simplicity and ease of use. Its intuitive interface, drag-and-drop functionality, and visual organization

What do you dislike most about this product?

The free version of Trello has limited features and functionality compared to the paid plans. Additionally, while Trello is great for visual task management, some users may find it less suitable for complex project management or extensive reporting and analytics needs.

What recommendations would you give to someone considering this product?

Customize your boards, leverage collaboration features, explore power-ups, utilize automation options, and regularly review and refine your setup.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Eric Z. J.

Role: Consultant
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2023

Simple to use, and insanely customizable!

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Ease of use. It's outstanding especially for visual learners. You can see progress as it occurs.

What is your favorite aspect of this product?

Trello's organizational capabilities are exceptional. With the ability to create nested lists, set due dates, add attachments, and apply labels, you can keep track of tasks, deadlines, and project milestones efficiently. The visual nature of Trello's boards enables you to have a bird's-eye view of your projects, making it easy to spot bottlenecks and optimize workflows.

What do you dislike most about this product?

Nothing to be honest.

What recommendations would you give to someone considering this product?

Give it a try. Watch tutorial videos related to your business to see it in action.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Trello

What is Trello?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Trello Ratings

88 Likeliness to Recommend

96 Plan to Renew

1 Since last award

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Trello Reviews

Talha K.

Organise projects seamlessly

Likeliness to Recommend

Pros

Cons

Hemanshi M.

Effective Task manager. Made planning easy!!

Likeliness to Recommend

Pros

Eric Z. J.

Simple to use, and insanely customizable!

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Hierarchical Task Management

Mobile Access

Reporting

Budget Management

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support