Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

83

Time & Expense Tracking

83

Hierarchical Task Management

83

Mobile Access

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Kirolus G.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Truly versatile and user friendly task manager

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

It has a comprehensive freemium version, which allows organisations who are starting out and have limited capital or organisational teams to use a great off the shelf product without having to seek budgetary sign off to go and purchase a tool.

What is your favorite aspect of this product?

The ease of use and simplicity is definitely the highlight for this product. Anyone who hasn't used a similar product before would be able to quickly upskill themselves using the intuitive tool and help options.

What do you dislike most about this product?

Whilst i do truly love this product, and it has many benefits. The linear task management approach may not be suitable for complex projects, agile teams, and software developers. When i've worked for software companies, i found the development teams quickly outgrew trello and needed a more comprehensive tool for complex projects. If you need a more robust package with advanced features like attaching tasks to subtasks, creating roadmaps, or reviewing iterations, you may want to consider other options.

What recommendations would you give to someone considering this product?

I would say if you're new to Trello, I suggest starting with a small project to familiarise yourself with the platform's features and capabilities. Once you're comfortable, you can gradually scale up to larger and more complex projects. It really is quick to pick it up.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

BiLaL A.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Fantastic product for IT companies

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Flexibility: It adapts to various workflows, from simple to complex, thanks to its customizable lists, labels, and card attachments. Integrations: Trello offers a wide range of integrations with other apps and services, enhancing its functionality.

What is your favorite aspect of this product?

Free Tier: Trello offers a robust free plan, which is attractive for individuals and small teams.

What do you dislike most about this product?

Limited Complexity: Some users find Trello too simplistic for advanced project management needs, and they prefer tools with more intricate features.

What recommendations would you give to someone considering this product?

Customize for Your Needs: Trello's flexibility is a strength. Customize card descriptions, labels, due dates, and attachments to match your workflow.

Pros

  • Performance Enhancing
  • Trustworthy
  • Respectful
  • Altruistic

Hiroshi K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Trello is an incredible program

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

One of the best tools of my work with the mission of improving the order and administration of my work is Trello, since this program is designed to provide tools and work boards where we can analyze and improve the development performance of each of my work. activities, with the help of this program we have in detail the scheduling of work dates as well as the possibility of sharing all the information that is possible about our work with other users and coworkers, it is incredible how this program collaborates with other applications of my system to expand your skills.

What is your favorite aspect of this product?

I am very happy to have this tool since I have the ability to create unlimited boards for my work for free, which gives me the ease of creating new workflows for the activities and projects of my company, Trello is a program that It has been supporting the management and development of my work for a long time. I am fascinated by the fact that this program has a mobile application so I can use it when necessary from my mobile devices and guarantee work order from anywhere.

What do you dislike most about this product?

Unfortunately, the free version of this program is not as functional as the paid version of this program since it currently has many limitations in each of the tools that they offer us, in addition to the high dependence of this program on the Internet since this is a cloud-based platform and to enjoy each of its functions if the user has good flow and access to the internet.

What recommendations would you give to someone considering this product?

This program is one of the most solid and successful tools to gradually distribute activities and teamwork among coworkers. I am always willing to recommend this program for the order and management it gives to my work department. It is thanks to the boards and tools of this program that I can schedule the appropriate dates and times that the projects and demands of our company must be met, everything is much easier with the help of this program.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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