Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.2 /10

657 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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7 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Trustworthy
Respectful
Enables Productivity

Feature Ratings

Average 85

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Hierarchical Task Management

Mobile Access

Reporting

Budget Management

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

Score 9.0

View Trello in this category (opens in a new tab)

Trello Reviews

Craig C.

Role: Student Academic
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

Versatile Platform for Team Projects

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello is easy to use because everything is based on a drag-and-drop function. It only takes a few minutes to get started and will likely be clear to experienced and inexperienced users.

What is your favorite aspect of this product?

I like Trello because you can create customized cards for each task. This allows us to assign tasks to specific individuals and establish accountability. I also like the notifications that Trello sends to my emails because I can easily check what is happening conveniently when I am travelling without login in to Trello every time. I also like the flexibility to add and reduce the number of users on a particular job board.

What do you dislike most about this product?

Trello allows any team member to move any card. This could create confusion especially if you add a new user who does not understand how the platform works. Trello does not seem to integrate well with Word document because it does not allow easy viewing of the documents. We usually paste the content from Word to Google Doc and share the link on the relevant Trello card, which grants quick access. The notifications sent to the email could be too many if you have a large, active team on Trello.

What recommendations would you give to someone considering this product?

Train your team to move the task cards immediately they complete a certain task to ensure the cards give an accurate representation of the task progress.

Pros

Helps Innovate
Reliable
Enables Productivity
Efficient Service

Nivina J.

Role: Student Academic
Industry: Healthcare
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Oct 2023

Easier to manage projects and tasks.

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

built-in time tracking

What is your favorite aspect of this product?

user friendly interface

What do you dislike most about this product?

nothing to dislike

What recommendations would you give to someone considering this product?

simplicity and intuitive interface.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Karrie B.

Role: C-Level
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Trello my favorite tool that I use every day

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello is ready to go with your first long it. It is easy to use and easy for others to start and share. I have a paid account as well as set up clients on the free account to see if they like it before they purchase. I love that you can find things online and easily post to a board and even specific cards with little effort.

What is your favorite aspect of this product?

The 2 biggest features that I love about Trello are is the ability to add things from online search on mobile with ease and the ability to do easy document storage. Doesn't matter if it is a document or a weblink - it can be added for easy retrieval later. The visual aspects of the cards and lists also makes it very visually pleasing easy to move things around without loosing information.

What do you dislike most about this product?

I wish you could add people to collaborate without having to add to your subscription seats.

What recommendations would you give to someone considering this product?

If you are interested set up a few boards with the free plan and see if you use it. If it works then it defiantely worth every penny to keep you organized and productive.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Trello

What is Trello?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Trello Ratings

88 Likeliness to Recommend

96 Plan to Renew

1 Since last award

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Trello Reviews

Craig C.

Versatile Platform for Team Projects

Likeliness to Recommend

Pros

Nivina J.

Easier to manage projects and tasks.

Likeliness to Recommend

Pros

Karrie B.

Trello my favorite tool that I use every day

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Hierarchical Task Management

Mobile Access

Reporting

Budget Management

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support