Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

83

Time & Expense Tracking

83

Hierarchical Task Management

83

Mobile Access

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Eduardo R.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Nov 2023

Intuitive and collaborative

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

I can create cards for individual tasks and move them between lists to represent workflow or progress at different stages. This offers great flexibility in organizing and prioritizing workload.

What is your favorite aspect of this product?

Trello boards, lists, and cards are highly customizable. I can add colored labels, due dates, checklists, attachments, and more, allowing me to tailor the dashboard to my specific workflow needs.

What do you dislike most about this product?

Trello itself does not have built-in time tracking capabilities, which could be a disadvantage for teams that need to track hours spent on specific tasks.

What recommendations would you give to someone considering this product?

Before committing to a paid plan, explore the free version of Trello to understand the interface and basic functionalities. This will help you determine if the user experience and capabilities meet your needs.

Pros

  • Inspires Innovation
  • Caring
  • Saves Time
  • Respectful

Vaishnavi G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Nice product to manage and track progress

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

Trello stands out for its flexible Kanban-style boards that allow for organized project visualization. Its simple drag-and-drop interface makes it easy to rearrange tasks and priorities on the fly. Robust card customization with attachments, members, labels, deadlines, and more make Trello flexible enough for diverse workflows. The at-a-glance board views coupled with task activity notifications help team members stay aligned. Trello boards integrate neatly with common tools like Slack, Dropbox, and more to centralize project collaboration. While Trello lacks advanced features like workload management or time tracking seen in tools like Asana

What is your favorite aspect of this product?

I love how Trello's Kanban-style boards provide an at-a-glance view of my different projects and tasks. Being able to drag and drop cards between lists to signify progress is intuitive and satisfying. Customizing cards with members, labels, checklists, due dates, and attachments makes Trello flexible enough to suit my specific workflow needs. I appreciate that Trello makes real-time collaboration seamless—I can open a card and instantly chat with teammates to discuss projects. The notifications and activity log help us stay in sync across time zones. Integrations with tools like Slack, Dropbox, and Google Drive also centralize my projects

What do you dislike most about this product?

While Trello is intuitive and flexible, there are some limitations to note. Managing large complex projects can become cumbersome without features like task dependencies, milestones, or workload management. The lack of time tracking also makes it difficult to estimate and monitor time invested on tasks. While board customization is robust, team-level views and reporting are basic and leave much to be desired for managers. Trello's hourly refresh rate on card updates can also feel slow when collaborating in real-time. The free plan only includes a small attachment limit which may not suit teams with heavy file needs.

What recommendations would you give to someone considering this product?

Trello is a great option for both personal task management and lightweight team collaboration. Take advantage of its drag-and-drop flexibility to customize boards and workflows to suit your needs. Make use of labels, members, and attachments to enhance cards with context. Enable notifications so you don't miss activity from collaborators. If collaborating, establish etiquette early like using card cover photos to signify status. Make use of checklists within cards to break down tasks. Consider utilizing integrations like the Google Calendar power-up to connect events to cards and streamline your workflow.

Pros

  • Efficient Service
  • Inspires Innovation
  • Friendly Negotiation
  • Continually Improving Product

Oshin L.

  • Role: Human Resources
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Great product, need to recognized by more customer

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Speed of the tool

What is your favorite aspect of this product?

Technological advances

What do you dislike most about this product?

Too many promotional emails

What recommendations would you give to someone considering this product?

Not for beginners.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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