Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Transparent

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

83

Time & Expense Tracking

82

Mobile Access

82

Hierarchical Task Management

82

Budget Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

84

Breadth of Features

83

Ease of IT Administration

83

Ease of Customization

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Chelimar M.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2020

I love this product! I use it for everything.

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

It's intuitive and easy interface

What is your favorite aspect of this product?

The abilty to manage projects and resources

What do you dislike most about this product?

Collaboration isn't 100% there if you have 1 main client with lots of projects / products we sell.

What recommendations would you give to someone considering this product?

To just get in there and play with it! And look at the inspiration board.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Apr 2020

Cheap solution for team collaboration

Likeliness to Recommend

7 /10

Pros

  • Enables Productivity
  • Fair
  • Includes Product Enhancements
  • Helps Innovate

Cons

  • Commodity Features

Kelly W.

  • Role: Operations
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2020

Trello is a very flexible online tool

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

You can use Trello to plan your life and let nothing fall through the cracks. Automated features allow for some really helpful reminders. From flossing to homework to fulfilling orders, Trello has got you covered. Now I'm a converted gold member. My team uses it. My wife and I also use it to stay on top of our side hustle orders and plan vacations.

What is your favorite aspect of this product?

I love the way how I can create different boards for my personal use (like for my own articles project) and other ones for our shared projects, like the e-shop creation. I can see at first glance where we are, what we need to do, or (and this is great for the motivation), what is already done.

What do you dislike most about this product?

I am sorry, I can not think about anything. It works beautifully even on my old smartphone? Maybe one thing, I am a bit irritated, that I can not delete a card, created by mistake.

What recommendations would you give to someone considering this product?

I think this software does best is the organization of my projects. it allows me to keep tabs on my progress. Extremely good experience with Trello. I really started using it to stay on top of homework.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Effective Service

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