Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

83

Time & Expense Tracking

83

Hierarchical Task Management

83

Mobile Access

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Romi K.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Bit complex to use but worth for task management.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

It's very clear and clutter-free, task management and customization are the best then rivals.

What is your favorite aspect of this product?

Its task assignment and task management features are the best.

What do you dislike most about this product?

It is a bit complex to understand initially. UI needs some work.

What recommendations would you give to someone considering this product?

for big organizations. don't think just go with it and you won't regret it.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Noah M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Project management is quite straightforward.

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

It's a simple tool for organizing jobs or projects that aren't too complicated. The display of daily duties and the corresponding status is quite clear. Trello is very useful for creating simple KANBAN boards. The biggest advantage of Trello is that it is straightforward. Unlike JIRA, for example, Trello is extremely intuitive and easy to use, even for staff who aren't particularly tech-savvy. The clarity is excellent, tags and assignments to persons are simple to implement, and team management facilitates administration. I really appreciate the Zapier API link, which allows me to synchronize tasks with Trello via Gmail.

What is your favorite aspect of this product?

We can rapidly and easily view structured "projects" in the department with Trello, rather just tasks or to-dos. This works well with efficiently creating one-dimensional Kanban boards, for example, to represent marketing or IT tasks for "everyone" in the organization. Trello boards can also be utilized to provide information to internal stakeholders, such as daily meetings to discuss task progress in our divisions. Trello's best feature is how simple it is to set up and use. There are currently three employees working with it in our company: everyone may give projects to others, set deadlines, create checklists.

What do you dislike most about this product?

It's more of a tool for clearly displaying less complex jobs, in my perspective. The possibilities for front-end visualization are purposely limited and oriented toward simple structured tasks or projects. Trello is now part of the Atlassian Group, which includes Jira and Confluence for more complex problems. I'd like to see the program include more project management choices and a calendar function. A link to a mail interface, for example, would make sense so that this communication could be entered into the program as well.

What recommendations would you give to someone considering this product?

We can quickly assign tasks, appointments, and areas within the team. They can then be moved to a "In Progress" or "Ready" pilot, accordingly. As a result, each MA functions within the same timeframe and on the same level. In addition, a number of organizations can be formed. Trello is also a wonderful tool for keeping track of personal tasks. Trello is generally utilized in teams for smaller projects when keeping track of everything is simple and there is a consistent interface. Trello is also suited for Kanban-organized projects that have a daily standup. It has always been a problem solver for us when it comes to project organization.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ayrton C.

  • Role: Vendor Management
  • Industry: Banking
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Sep 2021

Set up internal and external initiatives rapidly

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello makes creating an issue tracking system simple. The platform is web-based, extremely user-friendly, and the basic edition is completely free. Working with a group of individuals and keeping track of project tasks is a breeze. The hurdles to using the service and inviting new members are minimal. That you can keep track of open tasks at all times and from anywhere, and that you may save them in a very organized manner without losing sight of them. Trello is ideal for sprints in teamwork since it eliminates the need to prepare PowerPoints for each stand-up meeting. can be utilized not just in the workplace, but also in personal projects

What is your favorite aspect of this product?

Trello is how I keep track of my team's work and individual projects. You can simply construct Kanban boards and get started.Trello's ease of use is particularly appealing to me: even if you've never used a tool like this before (or a Kanban board in general), it's simple to get your bearings. The first Trelloboard only takes a few minutes to set up, and the operation is fairly easy (at least for me). It's useful for a variety of tasks: I use it for self-organization and prioritization as well as digital project cooperation with others.Trello is simple to grasp and apply in a productive manner. When used creatively, it is incredibly versatile

What do you dislike most about this product?

Because of the numerous features included in the free edition, the trees are occasionally unable to see the forest. There are multiple board overviews, for example, and it's not always clear how different functions move or change the picture. The free version's customization options are also severely limited. I must admit that I find it difficult to name the downsides. Depending on the intended use, one downside might be that Trello is not integrated into Office365 like MS Project. However, I don't mind it. It allows collaborative task processing, from student group work to internationally distributed product teams.

What recommendations would you give to someone considering this product?

With Trello I can work both synchronously and asynchronously with my project team and always have a transparent view of the status and who is the contact person for which topic. For my own organization, I have my own board with a backlog and prioritization, because my disdainful to-do list has driven me crazy at some point. Due to the many parallel to-dos and new priorities, it became too confusing to organize myself efficiently. Completed cards can be packed in the archive, but it would be better if you had this archive also visible on the board. Switching between boards is always associated with many clicks.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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