Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

83

Time & Expense Tracking

83

Hierarchical Task Management

83

Mobile Access

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Usability and Intuitiveness

86

Quality of Features

86

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

83

Ease of IT Administration

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Gustavo C.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Very friendly to use!

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

The agility to release new features and the capacity to provide an usable free product so the organization can really test before purchase it.

What is your favorite aspect of this product?

The visual aspects and friendly usage.

What do you dislike most about this product?

Pricing and impossible to create lanes, just columns.

What recommendations would you give to someone considering this product?

If you want to explore a good task manager before decide to buy, Trello is the right place.

Pros

  • Acts with Integrity
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Vendor's Interest First
  • Under Delivered

Marco C.

  • Role: C-Level
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

Effective kanban tool for project management

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

I think Trello is a hate-me or love-me application. It's quite unique in the way it leverages the kanban approach, and if your business lends itself to that style of project management, then you'll love it, because it's very intuitive and user-friendly

What is your favorite aspect of this product?

Without a doubt, its freshness and ease of use. You can onboard a client or a team member and in a few minutes they will find their way around.

What do you dislike most about this product?

Trello's advantages are probably also its disadvantages, in the sense that managing complex projects becomes very hard when you mainly depend on the kanban view. Indeed, there are lots of external apps that enhance Trello's capabilities, but then you depend on more vendors, not to mention the cost increase of a blended solution.

What recommendations would you give to someone considering this product?

If your business can be comfortably managed through kanban boards, then Trello is definitely for you. However, if your projects tend to be quite complex, with many dependencies, subtasks and involve a great number of members, maybe you should consider different solutions.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Myra H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Trello has great features for user stories

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello is very easy to customize with custom status values for user stories

What is your favorite aspect of this product?

My favorite part of Trello is that it is great visually to see the status of all work in progress

What do you dislike most about this product?

I dislike that Trello does not have one integrated board for both epics and tasks with an easy high-level view

What recommendations would you give to someone considering this product?

I highly recommend Trello for capturing tasks and work in progress, and it works great for Agile/Scrum

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