Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

83

Time & Expense Tracking

82

Mobile Access

82

Hierarchical Task Management

82

Budget Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Quality of Features

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Breadth of Features

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Madison K.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Great tool for keeping track of all your projects

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

It is an easy program to configure, manage and use, it is much better than other programs.

What is your favorite aspect of this product?

Project management may be challenging and time-consuming if the information is unstructured. Using Trello, you may keep track of a wide range of projects and tasks. This problem has been overcome since Trello includes all of the critical features needed for project management and organizing. Knowing what is going on in my projects and which ones need immediate attention has put my mind at rest.. Trello is a great tool for keeping track of daily tasks and activities, and it encourages openness in the workplace by allowing team members to see how their work is progressing toward goals and projects.

What do you dislike most about this product?

After a while, you'll become used to Trello's interface, although it may be a little difficult to get started. It's worth noting that even with a Premium subscription, this utility has a capped storage capacity. A significant flaw in the system is that it does not provide access to offline data. It's also tough to find shortcuts since they're so scarce. Utilizing all of this device's features will require a great amount of physical effort. Your tiles will need to be updated on a frequent basis as a user to keep things current. With several tasks on your plate, this may get tiresome.

What recommendations would you give to someone considering this product?

Every week or day, set aside some time to check through your tiles and make any necessary updates. Even if you keep your projects up to date, this tool will lose its usefulness. In terms of practicality, Trello comes out as the best add-on option because to its intuitive user interface, which doesn't need any formal training. When you're juggling many projects, this is your best tool for communicating with your team. Google Calendar and customisable cards make it a cinch to keep track of everything. It's an application that's quite easy to use, and it's also very cheap.No matter what kind of company you have,Trello will make your life easier.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Efficient Service

Bastian M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Facilitates project management and collaboration.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello helps our customer success team to easily construct escalation cards with our engineering team and include all essential data, allowing us to escalate and resolve problems and monitor new features. The technical team may then readily collaborate with us as they work through a repair, test, and deployment. I can keep track of what has to be done today, this week, or in any other time frame you choose. I also use it to contact local community organizations to ensure that responsibilities are not missed.

What is your favorite aspect of this product?

I enjoy how I can make many boards and categories for each topic I want to track. I also appreciate how simple it is to work with people on Trello. You may connect with others about any work, ask questions about it, establish due dates, issue reminders, and receive notifications when someone comments on it. It allows us to easily interact with multiple team members and communicate with our users when issues are addressed or new features are deployed. It's also great for keeping track of features we want to add but aren't ready to offer yet.

What do you dislike most about this product?

It may take some time and effort to get everyone on the same page and working well together. Trello occasionally sends out too many emails in my opinion. It would be ideal if they could consolidate more information into a single email rather than sending many emails for current changes at the same time. I also discovered that the search tool might be difficult to utilize at times. I wish there was a more advanced search function/filter to help me discover the specific card I'm searching for.

What recommendations would you give to someone considering this product?

I think it's a terrific tool for keeping track of the many projects or challenges that you or your team are working on. Begin with a simple design and then experiment with more complicated rules and features. They may take some effort to set up, but they will save you a lot of time in the long run.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Genesis S.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Fantastic product

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

unlike other products we can say that it is different because you can go and modify the order of the elements or prioritize a task by putting it on top. It is a very basic and easy to use software.

What is your favorite aspect of this product?

What we like most about this product is that I can use this to manage the task of several workers at the same time.What we like most about this product is that I can use this to manage the task of several workers at the same time.

What do you dislike most about this product?

Since we have been using this collaboration and project management tool we have not found any fault with the product, rather we feel very comfortable with the product.

What recommendations would you give to someone considering this product?

In my personal experience, I can recommend this product because it is very useful for any company, and Trello boards are the ideal place to start a process of planning and executing small or medium projects.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

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