Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.2 /10

658 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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7 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Trustworthy
Respectful
Enables Productivity

Feature Ratings

Average 85

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Hierarchical Task Management

Mobile Access

Reporting

Budget Management

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

Score 9.0

View Trello in this category (opens in a new tab)

Trello Reviews

Clovis G.

Role: Operations
Industry: Manufacturing
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

One of the best Project Management Software.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

We may track team objectives, assign assignments, and exchange knowledge bases with them in order to execute tasks using the appropriate method and assure a particular level of quality in our work. It improved our project management, task responsibility, and administrative responsibilities. OKR and completion tracking Who did what, where and with whom, What remains to be done and by when.

What is your favorite aspect of this product?

I enjoy the user-friendly interface good project management tools and the ability to add links and changes to cards, drag and drop across multiple stacks/channels and see who's working on what. I prefer to put up the team board so that everyone is aware of what we're working on this week and the steps we must take to fulfill those assignments. On the board, it displays the current to-do, currently working on and completed items.

What do you dislike most about this product?

The graphical layout isn't very user-friendly, at least when using Trello on a PC browser, and some of my coworkers occasionally get lost when navigating to a new section, i dislike user interface formatting rules. Markdown appears to be a bad choice over more traditional Microsoft Word/Slack editing tools. Dependency monitoring appears to need updates, and things grow tangled and difficult to handle here.

What recommendations would you give to someone considering this product?

Stop utilizing Google Sheets or Docs to exchange knowledge or measure your team's performance and allocated assignments. You will undoubtedly gain some advantages by switching to Trello, which, in my opinion, is head and shoulders above its competition.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Morgan B.

Role: Sales Marketing
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

"Awesome project management software"

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello is a program that is very easy to use and is better than other programs.

What is your favorite aspect of this product?

It has a simple, easy-to-use interface. This makes it possible to display all projects and activities in a very tidy manner. This is quite useful since it includes the option of having pages as well as the ability to mark persons into cards on each page. It's all about Trello for my team.

What do you dislike most about this product?

In terms of downsides, there aren't any that I can think of. A learning curve is to be anticipated when it comes to the game's controls and locating the many features. Finding things is much simpler, though, after you've figured out where they are.

What recommendations would you give to someone considering this product?

It's a great tool that's easy to use. For the last four years, I've been using this software at numerous companies. It's a fantastic experience that I'd suggest to anybody.

Pros

Performance Enhancing
Efficient Service
Effective Service
Saves Time

Mayank A.

Role: Consultant
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Jun 2022

Best Ticket management tool

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

The User interface of Trello is best in comparison to all other ticket management tool

What is your favorite aspect of this product?

My favorite feature of the Trello is that it has a checklist feature

What do you dislike most about this product?

There is nothing to be disliked in Trello as of now

What recommendations would you give to someone considering this product?

Highly recommend beginners use the Trello as a task management tool

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Trello

What is Trello?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Trello Ratings

88 Likeliness to Recommend

96 Plan to Renew

1 Since last award

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Trello Reviews

Clovis G.

One of the best Project Management Software.

Likeliness to Recommend

Pros

Morgan B.

"Awesome project management software"

Likeliness to Recommend

Pros

Mayank A.

Best Ticket management tool

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Hierarchical Task Management

Mobile Access

Reporting

Budget Management

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support