Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.2 /10

658 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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7 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Trustworthy
Respectful
Enables Productivity

Feature Ratings

Average 85

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Hierarchical Task Management

Mobile Access

Reporting

Budget Management

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

Score 9.0

View Trello in this category (opens in a new tab)

Trello Reviews

James M.

Role: Information Technology
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2022

Trello,,the best tool for projects management.

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello enables me to effectively manage my projects and tasks with ease. I like how it has a very intuitive and user-friendly interface which makes it super easy for me to use. Also, it enables me to track time which has been spent on my projects. It is super easy and fast to install, set up and use. The customer support team behind Trello is the best, their response is quick and fast.

What is your favorite aspect of this product?

Managing projects and tasks becomes very easy and simple with the help of Trello. It integrates seamlessly with amazing tools like Google calendar which makes it super amazing to monitor the progress of your projects. I like the simplicity of creating and assigning new tasks to my team members.

What do you dislike most about this product?

I have used Trello for quite long time and i have never experienced any difficulties so i lack completely nothing to dislike about it in this section.

What recommendations would you give to someone considering this product?

Yes i recommend Trello as the best alternative tool for tasks and projects management.

Pros

Reliable
Enables Productivity
Unique Features
Efficient Service

Sara Y.

Role: Operations
Industry: Not for Profit
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2022

Trello is terrific -- try the free trial

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello is like a vision board but for work-related business. It allows our organization to manage tasks and projects across all teams in our department. I like how no two Trello boards are the same. Each team has different needs and Trello through its customizable features understands that. Trello has a completely usable free version that nonprofits can use on their own and a premium version for jobs in other industries.

What is your favorite aspect of this product?

I like that I am more productive using Trello for project and task management compared to any previous software or platform. In Trello, everybody knows exactly what they should be doing. Nothing gets left behind, falls in the cracks, and no balls are dropped so to speak. I also like that the platform can integrate with a variety of different work apps, increasing the company's productivity even further.

What do you dislike most about this product?

When you ping someone on the platform, they unfortunately do not receive notifications on the mobile version of Trello -- which is really disappointing. The mobile app also doesn't have all of the quality of life enhancements, breath of features, and other work tools that the regular desktop version of Trello has.

What recommendations would you give to someone considering this product?

I would recommend trying out Trello's free trial before buying an upgraded version of the software. Implement a few of the boards across your teams and see if the platform fits your organizational-wide needs.

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Michelle D.

Role: Consultant
Industry: Retail
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jul 2022

Visualize all your team projects with ease

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

I like that you can attached corresponding documents that go along with projects that helps establish your own asset library.

What is your favorite aspect of this product?

Its very easy to collaborate with team members and even set color coded deadlines to your boards. I like that should you have a specific subject matter Trello has a template boards to help with the guessing of set up style. The template boards aslo have mock to-do list and tips within the boards to help add to your productivity.

What do you dislike most about this product?

Not being able to print out the boards by day.

What recommendations would you give to someone considering this product?

Definitely utilize the templates for setup. They have great options to make it easy to use.

Pros

Efficient Service
Effective Service
Generous Negotitation
Transparent

Trello

What is Trello?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Trello Ratings

88 Likeliness to Recommend

96 Plan to Renew

1 Since last award

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Trello Reviews

James M.

Trello,,the best tool for projects management.

Likeliness to Recommend

Pros

Sara Y.

Trello is terrific -- try the free trial

Likeliness to Recommend

Pros

Michelle D.

Visualize all your team projects with ease

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Hierarchical Task Management

Mobile Access

Reporting

Budget Management

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Breadth of Features

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support