Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Transparent

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

83

Time & Expense Tracking

83

Mobile Access

82

Hierarchical Task Management

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Quality of Features

86

Usability and Intuitiveness

86

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Cody D.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Organize all your tasks and improve productivity.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

We mostly utilize it for project management. It is used by my team to move new clients from sales to account management, along with any pertinent transfer information. Trello has enabled me to interact and stay on the same page with my team, organize and prioritize all activities, and track the progress of each job and project we are working on. We quickly adapted to the program, which includes bots that speed up repetitive activities, saving us time and energy.

What is your favorite aspect of this product?

Trello's dynamism and efficiency for task and project management appeal to me; it includes numerous resources for collaboration and is simple to master. This tool's user interface is sleek and well-designed, and its Kanban board technique considerably facilitates project management, planning, and monitoring. It's well structured and logically built, the plugins are there and easy to use, and it makes cross-team communication a snap.

What do you dislike most about this product?

Trello is not suitable as an intranet task organizer since it requires an internet connection to enter and manage tasks. Trello's modifications are rather restricted, and it doesn't satisfy my needs much beyond basic task management using kanban cards, etc. It also does not support the creation of proposals from templates. For that, we now use Proposify.

What recommendations would you give to someone considering this product?

It is a simple project manager with unique capabilities for task management and team collaboration. Its design is appealing, and its methodical approach is effective. I've tried a variety of project management software, and I can confidently state that it's simple to use, intuitive, keeps you organized, and I love using it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Stephanie B.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

It is one of the best software for collaborative p

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

I wanted a means to keep track of the manufacturing phases. With the help of this program, I can effortlessly arrange my job. My workflows are highly accessible, including through mobile applications. For everyday work, it is quite helpful. To keep track of tasks, their current status, and progress notes, I use Trello boards, lists, and cards. My partner and I can quickly review whatever fresh the other person has done on a project now that this information is in Trello.

What is your favorite aspect of this product?

Trello makes it easy to collaborate on projects, with this software, you can easily create a list. Trello makes it easy to organize your projects. Easy access to many Trello templates. I like the hierarchical system of boards, lists, cards, and checklists that Trello uses because it makes sense to my brain. For some people, this is a bit of a learning curve, but most people will find it.Also, the ability to drag and drop content to attach links, photos, etc. to cards is a project-oriented element.

What do you dislike most about this product?

I've never had a problem with any of Trello's features. But it's be that I don't like the reminder alternatives that they require to be more successful. There are "power-ups" that make Trello more helpful and efficient, and it appears that some of them, which are only offered for a fee, should be incorporated into Trello rather than generated by a third-party source. Trello has absorbed some of the greatest add-ons over time, which I hope continues.

What recommendations would you give to someone considering this product?

Trello is a simple tool to use, it is an excellent program for managing workflows and projects. Remember that while the free version will get you started, you'll need to upgrade to a premium tier to fully utilize all of its features. Trello Gold should be adequate for small businesses, but anything that starts to expand and wants to connect with more users will need an enterprise-grade account.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Christina C.

  • Role: C-Level
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2022

Trello is Amazing For project and very accessible

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Organizing duties for yourself or others is made easier with this app. For example, you may categorize tasks by who should do them, how important they are to you, and so on.

What is your favorite aspect of this product?

Trello is a powerful tool because it is easy to use, but it also contains a lot of advanced features buried behind the surface. The platform's capabilities have grown since Atlassian acquired it, which has been a positive development. I like how it improves productivity by streamlining our entire process. I really appreciate the variety of Trello ticket themes. As a result, it's easy to create an automated Trello ticket for a specific issue that has a consistent occurrence pattern.

What do you dislike most about this product?

Because of problems with Trello, I've had a few times where I couldn't access the app. When it does happen, it's a major inconvenience because I'm unable to access my chores. But this happens very rarely

What recommendations would you give to someone considering this product?

You'll be shocked at how useful Trello can be if you do some study on it and check out all of its features. Make sure you know how you want your team to work before looking at which tools will or will not assist you choose the right tool. Adoption is dependent on gaining the cooperation and support of the whole team.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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