Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Transparent

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

83

Time & Expense Tracking

83

Hierarchical Task Management

82

Mobile Access

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Quality of Features

86

Usability and Intuitiveness

86

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Stephen G.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Improve productivity in project management.

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

We may invite other coworkers or clients to join our board, and we can also use Trello for personal kanban when we need to arrange our tasks and processes discreetly. Trello now has templates, which allow us to pick a board that is already predesigned to better manage the workflow, depending on the sort of work we require. In our firm, the most commonly used templates are Publishing Process, Design Sprint, and Support Ticket Management. Trello has assisted in reducing the overall complexity of each project's duties. What was previously on everyone's mind concerning their individual jobs and obligations is now gathered in one location.

What is your favorite aspect of this product?

Trello basic Kanban board view is intriguing to use. Trello tasks are so flexible and configurable that you can almost utilize it to cover all of your project requirements. Trello assists us at work by allowing us to create unique boards with as many columns and cards as we desire. We may enter the name of a single job, subtasks, due date, description, hyperlinks, attachments, and other information in the columns.

What do you dislike most about this product?

It's too pricey for startups, and its free edition lacks numerous functions. Task cards might provide too much or too little information at times. The problem is solved by separately adjusting the parameters for each card. However, this may be enhanced slightly.

What recommendations would you give to someone considering this product?

Trello is a wonderful place to start when it comes to project management and job assignment. This software lets you upload files not just from your PC, but also from Google Drive and Dropbox. When you add an image to a card, Trello may convert it into a cover picture, allowing you to quickly identify what's on the card. Trello's strength is that there are several ways to utilize it; it is flexible enough and has numerous capabilities that we may use as creatively as we like.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service
  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2022

Excellent for assigning and organizing daily tasks

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Olivia K.

  • Role: Operations
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Real-time online teamwork tool

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

It basically functions as a kanban-styled program through which we can easily construct lists and move cards by simply dragging and dropping them where we want. In addition to this, we can make boards and distribute them among the team members.

What is your favorite aspect of this product?

During working on organizational projects, I set up multiple forums for each assignment and invited my team members to participate. In order to streamline our challenge duties, I regularly construct a pending, in-process, and completed list for each board. Through this single tool, we can easily fine-tune the functions that can finish our task. Basically, it aided in the effective planning and working of our project.

What do you dislike most about this product?

Navigating through all the workspaces, playing cards, templates, and other resources can be intimidating at first because we have a lot of duties and activities during the year. It occasionally has trouble with amazing images, our designers are forced to email designs when they are unable to upload to Trello.

What recommendations would you give to someone considering this product?

With such a straightforward user interface, anyone with even the most basic computer skills can pick it up and start using it right away. All members of the group can contribute at any time thanks to the availability of a digital board and other tools for online communication. Project control is simple with Trello.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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