Atlassian

Trello

Composite Score

8.9 /10

CX Score

9.2 /10

660 Reviews Write a Review

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What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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7 Top Rated Capabilities

5 Top Rated Features

Latest Award, 2024

6 Top Rated Capabilities

5 Top Rated Features

2023

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

2022 Data Quadrant Gold Medalist

2022

7 Top Rated Capabilities

6 Top Rated Features

2022

Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Trustworthy
Respectful
Enables Productivity

Feature Ratings

Average 85

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Hierarchical Task Management

Mobile Access

Reporting

Budget Management

Vendor Capability Ratings

Average 84

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Task Management

Score 9.0

View Trello in this category (opens in a new tab)

Trello Reviews

Rubina M.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

A common brainstorming idea board

Likeliness to Recommend

6 /10

What differentiates Trello from other similar products?

Trello has a better and easy UI and a very quick learning curve. Flexibility to add plugins.

What is your favorite aspect of this product?

The availability of Plugins makes it super feature-rich, you can achieve almost any feature with the help of plugins.

What do you dislike most about this product?

Understanding automation bots is very difficult, it even requires doing some coding.

What recommendations would you give to someone considering this product?

It is very much suitable to manage any team size but requires someone specifically to manage boards and create rules. Trello may help any project by introducing a more methodical approach to project management and allowing the team to carry out process planning activities as needed.

Pros

Helps Innovate
Reliable
Enables Productivity
Caring

Peyton M.

Role: Operations
Industry: Education
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Powerful software to manage projects and workflows

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

A vertical dashboard is used to handle broad information about that company sector, while additional dashboards are used to track where we are in the sales funnel for each unique project. Trello enables me to prioritize projects, visualize their upload, and know where we are in the course of each project, and it offers an excellent feedback loop. It has made my life as a Project Manager lot simpler, and I enjoy the notification feature since it reminds me to check Trello for updates if I don't check them myself. I mostly utilized it for document tracking inside my business.

What is your favorite aspect of this product?

Trello has many amazing features, but my favorite is the simplicity of use provided by all of the drag and drop controls. You may also assign tasks to team members and build step-by-step checklists. This is an excellent method for organizing your lists, creating a project overview, and taking fast snapshots. I also appreciate the simplicity of customizing, drag and drop, and email onboarding. I enjoy how simple it is to manage your workflow, such as establishing deadlines, offering comments, and tagging certain people.

What do you dislike most about this product?

So far, I'm pleased with the service I've received from Trello and haven't found anything to complain about. He also does more than we first imagined. However, if you are not a very large firm, the premium version may not be for you due to its high cost.

What recommendations would you give to someone considering this product?

It is an excellent piece of software with several useful features. It will simplify your life by centralizing duties and making progress more visible. Make sure to educate your users so that everyone can benefit from the experience and fully utilize the product. Take care to customize the notification settings to your preferences. I have it set to update me whenever a task is altered, but if you prefer less emails, you can modify it to once a day or once a week. If you don't already have a solution for repeated workflow operations, you should use Trello.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Nash T.

Role: Operations
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Dec 2022

Easy to use Product

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello is more convenient than other similar products

What is your favorite aspect of this product?

Drag and drop

What do you dislike most about this product?

None so far

What recommendations would you give to someone considering this product?

If you have projects to manage and wants it to be integrated, choose Trello.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Trello

What is Trello?

Company Details

Book a Free Demo Today!

Awards & Recognition

2023 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Trello Ratings

88 Likeliness to Recommend

96 Plan to Renew

1 Since last award

89 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Trello?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Resource Management Includes resource allocation, expense tracking, and resource planning.

Time & Expense Tracking Ability to track time for planning and estimating

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Budget Management Includes financial planning, cost management, and payroll budgeting.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Task Management

Trello Reviews

Rubina M.

A common brainstorming idea board

Likeliness to Recommend

Pros

Peyton M.

Powerful software to manage projects and workflows

Likeliness to Recommend

Pros

Nash T.

Easy to use Product

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Collaboration

Workflow Management

Planning and Scheduling

Document Management

Dependency and Milestone Tracking

Resource Management

Time & Expense Tracking

Hierarchical Task Management

Mobile Access

Reporting

Budget Management

Vendor Capability Ratings

Ease of Implementation

Business Value Created

Quality of Features

Usability and Intuitiveness

Ease of Data Integration

Breadth of Features

Ease of IT Administration

Ease of Customization

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support