Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

83

Time & Expense Tracking

82

Mobile Access

82

Hierarchical Task Management

82

Budget Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Quality of Features

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Breadth of Features

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Alex L.

  • Role: Operations
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Easy to use, but a bit pricey.

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Great for wider Atlassian suite usage

What is your favorite aspect of this product?

It's connectivity to the rest of the Atlassian product range, made collaboration very easy

What do you dislike most about this product?

UI could do with some improvement I feel

What recommendations would you give to someone considering this product?

Engineers love it, everyone else was 50/50

Pros

  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Fair

Cons

  • Less Reliable
  • Vendor's Interest First

Pieter A.

  • Role: C-Level
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Trello organizes your goals and projects

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Because of its user-friendliness and the fact that it keeps the project manager informed about ongoing activities, communication is improved and everyone is held responsible for their own work.

What is your favorite aspect of this product?

The functionality and adaptability of Trello are quite remarkable. Everyone can see what's happening with a project thanks to the option to write notes on tasks. This allows us to respond quickly if any modifications are needed. Additionally, I find it very helpful in evaluating project development; Comments allow me to concisely describe changes to a look! Lastly, users have great control and mobility throughout their experience on the platform thanks to the drag and drop feature to place products.

What do you dislike most about this product?

There isn't a single thing I don't enjoy about Trello, however the sheer volume of boards I've constructed over the years may occasionally be overwhelming. Nonetheless, I am mostly responsible for this; luckily, the combination of its practical archiving capability and its ability to save knowledge for future use makes it all worthwhile.

What recommendations would you give to someone considering this product?

It works wonderfully for gatherings with a lot of people when you require them to work in pairs or small groups to use the board for discussion purposes. Before the epidemic, it was widely utilized at our firm, and I believe it would work great for virtual or hybrid workshops. Its adaptability makes it ideal for projects with a lot of moving parts.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Role: Operations
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Feb 2024

Cost effective, user friendly, time saving

Likeliness to Recommend

10 /10

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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