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Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

83

Time & Expense Tracking

83

Hierarchical Task Management

82

Mobile Access

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Quality of Features

86

Usability and Intuitiveness

86

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Jimesh S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Colourful Kanban board

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Visual Interface is excellent, additionally, integration and flexibility

What is your favorite aspect of this product?

Visual Interface

What do you dislike most about this product?

Trello is a widely popular and successful project management tool and most of all the features are provided hence, as of now nothing is there to dislike about this tool.

What recommendations would you give to someone considering this product?

Trello is highly configurable and contains vast features however, Initially, start with the basic features only. Also, integrate with Google Drive or Slack or many other tools/platforms.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Haibis Johan C.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Trello gives us visual satisfaction with projects

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

That's pretty much the point. Currently, Trello is used to connect sales management with our film company's field team. The business office is located in one space, but the film production team can move anywhere on the planet. Trello is unlike any of these products. It is more like Basecamp, but even simpler. It focuses on tasks and is so simple that it would not be in the same category as Project or Knowify, for example.

What is your favorite aspect of this product?

Trello is useful to help you organize and manage user roles and team memberships/authorities. In Trello, "Cards" are a space where you can capture all the discussion about the task at hand (or any other subtask) and attach files, create checklists and generally keep track of the basics of it. Trello has the ability to create "Lists" that can be copied or serve as a template. Once you have done so, you can use it ten times. An effective alternative that reduces the amount of emails you send, while concentrating the key points in one place for management.

What do you dislike most about this product?

The Trello mobile app is just a small web page that struggles to use with thick fingers and a computer screen. The usability is acceptable, but I have a hard time adjusting to the look and feel. If you want Gantt charts and resource flow diagrams, this is not the right tool.

What recommendations would you give to someone considering this product?

Trello excels at helping small teams coordinate multiple tasks. The harder the work, the better (it is a limited alternative for monitoring projects with enterprise resource planning software features). It has flags, checklists and an email tracking system that will help make managing dozens (or even hundreds) At a glance, you see the problems. The software has easy-to-use colored labels (which can be filed and deleted) and an "Archive" and "Delete" functionality that is convenient so you can discard a task or list when you're done with it. Also, I really like the Google Chrome plug-in.

Pros

  • Reliable
  • Inspires Innovation
  • Caring
  • Respectful

Sheryl C.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Managing Projects Effectively Through Teamwork

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Our shared task boards and project management system help us stay organized and get more done as a team. Truly, it has changed the game for us. We've been able to optimize our processes, enhance our teamwork, and boost our output thanks to Trello, a highly effective project management application.

What is your favorite aspect of this product?

Trello is a fantastic tool for promoting teamwork and communication because to its commenting, attachment, and team board features. In addition, it works effectively for distributed groups collaborating on a single project. Awesome resource for organizing our teams' content production activities, allowing us to keep tabs on content ideas, divide up work, and check in on team members' progress.

What do you dislike most about this product?

Sometimes the mobile app is awkward and frustrating to use. Those who are active on several Trello boards may find the constant stream of notifications annoying.

What recommendations would you give to someone considering this product?

To-do lists and project status monitoring are two of Trello's strongest use cases. For my own purposes, I use it to keep track of responsibilities and secure information like login credentials. Because of its private board option, Trello is great for keeping sensitive information safe.

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Saves Time

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