Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

83

Time & Expense Tracking

82

Mobile Access

82

Hierarchical Task Management

82

Budget Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Quality of Features

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Breadth of Features

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Modupe A.

  • Role: C-Level
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2025

Project management is easier with Trello.

Likeliness to Recommend

8 /10

What differentiates Trello from other similar products?

Trello's wide range of collaboration options is just lovely for me. Whether it be mentioning colleagues on projects by simply using the @ sign and their name, or seamlessly sharing documents, or attaching comments to group tasks etc..... I am just happy with the variety of options through which I can collaborate on Trello.

What is your favorite aspect of this product?

I love Trellos mobile app. It is maybe the only project management software I have experience using, whose mobile app. has almost same features with what is obtainable on the computer version. With Trello, I am not forced to always use it from my computer , thereby giving me the ease to manage projects on the move.

What do you dislike most about this product?

Trello is a beautiful project management platform. Despite this, it has some gaping holes like the absence of an inbuilt time tracking software , the lack of support for reviewing iterations and I think I've been most disappointed with my inability to track all of my project cards from one place.

What recommendations would you give to someone considering this product?

Ease of visualizing project progress on the go through the Trello mobile app is among the reason to try Trello.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Karan M.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2025

Easy, versatile, effective for project management.

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

Trello's straightforward, user-friendly, and very visual method of managing tasks and projects makes it different from other products of the same category. Trello does not fall into traditional tools; rather it employs a card-based approach with the Kanban that enables the user to set tasks in boards, lists, and cards in a drag-and-drop manner. This makes it easy to visualize the organization and quickly check task progress.

What is your favorite aspect of this product?

Because of the simple drag-and-drop feature, organizing tasks is effortless while using Trello. I enjoy the fact that it is fully customizable – users can define boards, lists, and cards to match any workflow. This makes it great for individual and team use since it effectively collaborates across many other tools and allows users to work on projects in real-time.

What do you dislike most about this product?

Although Trello is very easy to use, this can be an issue with managing intricate projects due to its absence of tracking features and built-in reporting. Moreover, there is also an absence of advanced reporting – and time-tracking features – which can greatly assist in the management of projects. Finally, the free version is also restrictive in some areas. For example, it limits power-ups, and storage space, and can be detrimental to productivity for bigger teams.

What recommendations would you give to someone considering this product?

Trello is a perfect task organization tool for small and medium-sized teams and projects. Nevertheless, if you require advanced functionalities such as specific time tracking or intensive reporting, power-up integration or moving to a paid package might be the right solution. Don’t forget to use the free version to determine if it will fit your work needs.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Abhishek P.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Must have productivity tool for an organisation

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Simplicity & ease of use, support of wide range of use-cases.

What is your favorite aspect of this product?

Ease of use, collaboration & communication.

What do you dislike most about this product?

Lack deeper level of analysis, mobile app also not upto the level.

What recommendations would you give to someone considering this product?

Must try for at least a month, worth it.

Pros

  • Enables Productivity
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Less Generous

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