Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

83

Time & Expense Tracking

83

Hierarchical Task Management

82

Mobile Access

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Quality of Features

86

Usability and Intuitiveness

86

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Talha K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2023

Organise projects seamlessly

Likeliness to Recommend

7 /10

What differentiates Trello from other similar products?

It uses a visual interface consisting of boards, lists, and cards to organize tasks and projects. Users can create, move, and prioritize cards within lists to track progress.

What is your favorite aspect of this product?

Users can set due dates for cards and receive reminders to stay on track with deadlines.

What do you dislike most about this product?

Users may need to rely on external communication channels for extensive team collaboration.

What recommendations would you give to someone considering this product?

If you are looking at a large IT project with multiple users, you need to have a project tracking tool like Trello to organise your milestones.

Pros

  • Performance Enhancing
  • Helps Innovate
  • Reliable
  • Enables Productivity

Cons

  • Vendor's Interest First
  • Slower Product Innovation
  • Less Generous

Hemanshi M.

  • Role: Consultant
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Effective Task manager. Made planning easy!!

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello stands out from other similar products due to its intuitive and visual approach to project management. It offers a flexible and easy-to-use interface that allows users to organize tasks, collaborate with team members, and track progress effortlessly. The use of boards, lists, and cards makes it highly customizable, enabling users to adapt Trello to their specific workflows and project requirements. Additionally, Trello offers seamless integration with various third-party apps and services, expanding its functionality and allowing for efficient task management across different platforms.

What is your favorite aspect of this product?

its simplicity and ease of use. Its intuitive interface, drag-and-drop functionality, and visual organization

What do you dislike most about this product?

The free version of Trello has limited features and functionality compared to the paid plans. Additionally, while Trello is great for visual task management, some users may find it less suitable for complex project management or extensive reporting and analytics needs.

What recommendations would you give to someone considering this product?

Customize your boards, leverage collaboration features, explore power-ups, utilize automation options, and regularly review and refine your setup.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Eric Z. J.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Simple to use, and insanely customizable!

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Ease of use. It's outstanding especially for visual learners. You can see progress as it occurs.

What is your favorite aspect of this product?

Trello's organizational capabilities are exceptional. With the ability to create nested lists, set due dates, add attachments, and apply labels, you can keep track of tasks, deadlines, and project milestones efficiently. The visual nature of Trello's boards enables you to have a bird's-eye view of your projects, making it easy to spot bottlenecks and optimize workflows.

What do you dislike most about this product?

Nothing to be honest.

What recommendations would you give to someone considering this product?

Give it a try. Watch tutorial videos related to your business to see it in action.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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