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Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

83

Time & Expense Tracking

82

Mobile Access

82

Hierarchical Task Management

82

Budget Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Quality of Features

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Breadth of Features

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Karrie B.

  • Role: C-Level
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Trello my favorite tool that I use every day

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello is ready to go with your first long it. It is easy to use and easy for others to start and share. I have a paid account as well as set up clients on the free account to see if they like it before they purchase. I love that you can find things online and easily post to a board and even specific cards with little effort.

What is your favorite aspect of this product?

The 2 biggest features that I love about Trello are is the ability to add things from online search on mobile with ease and the ability to do easy document storage. Doesn't matter if it is a document or a weblink - it can be added for easy retrieval later. The visual aspects of the cards and lists also makes it very visually pleasing easy to move things around without loosing information.

What do you dislike most about this product?

I wish you could add people to collaborate without having to add to your subscription seats.

What recommendations would you give to someone considering this product?

If you are interested set up a few boards with the free plan and see if you use it. If it works then it defiantely worth every penny to keep you organized and productive.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Kirolus G.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Truly versatile and user friendly task manager

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

It has a comprehensive freemium version, which allows organisations who are starting out and have limited capital or organisational teams to use a great off the shelf product without having to seek budgetary sign off to go and purchase a tool.

What is your favorite aspect of this product?

The ease of use and simplicity is definitely the highlight for this product. Anyone who hasn't used a similar product before would be able to quickly upskill themselves using the intuitive tool and help options.

What do you dislike most about this product?

Whilst i do truly love this product, and it has many benefits. The linear task management approach may not be suitable for complex projects, agile teams, and software developers. When i've worked for software companies, i found the development teams quickly outgrew trello and needed a more comprehensive tool for complex projects. If you need a more robust package with advanced features like attaching tasks to subtasks, creating roadmaps, or reviewing iterations, you may want to consider other options.

What recommendations would you give to someone considering this product?

I would say if you're new to Trello, I suggest starting with a small project to familiarise yourself with the platform's features and capabilities. Once you're comfortable, you can gradually scale up to larger and more complex projects. It really is quick to pick it up.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

BiLaL A.

  • Role: Vendor Management
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Fantastic product for IT companies

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Flexibility: It adapts to various workflows, from simple to complex, thanks to its customizable lists, labels, and card attachments. Integrations: Trello offers a wide range of integrations with other apps and services, enhancing its functionality.

What is your favorite aspect of this product?

Free Tier: Trello offers a robust free plan, which is attractive for individuals and small teams.

What do you dislike most about this product?

Limited Complexity: Some users find Trello too simplistic for advanced project management needs, and they prefer tools with more intricate features.

What recommendations would you give to someone considering this product?

Customize for Your Needs: Trello's flexibility is a strength. Customize card descriptions, labels, due dates, and attachments to match your workflow.

Pros

  • Performance Enhancing
  • Trustworthy
  • Respectful
  • Altruistic

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