Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

95 Plan to Renew

1
Since last award

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Respectful

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Dependency and Milestone Tracking

84

Document Management

84

Resource Management

83

Time & Expense Tracking

82

Mobile Access

82

Hierarchical Task Management

82

Budget Management

82

Reporting

82

Vendor Capability Ratings

Average 84

Ease of Implementation

87

Business Value Created

86

Quality of Features

86

Usability and Intuitiveness

85

Ease of Data Integration

84

Breadth of Features

84

Ease of IT Administration

82

Product Strategy and Rate of Improvement

82

Ease of Customization

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Deepika T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to use and a commendable app

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Card and Board System Flexibility in Workflows Integration Capabilities Freemium Model

What is your favorite aspect of this product?

Flexibility in Workflows Cross-Platform Availability Integration Capabilities

What do you dislike most about this product?

Everting is good

What recommendations would you give to someone considering this product?

Automation with Butler Community and Templates

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Salma S.

  • Role: Human Resources
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2023

Perfect Visual Collaboration

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

The use of boards and cards provides a highly intuitive and flexible way to organize tasks.

What is your favorite aspect of this product?

The dynamic nature of dragging and dropping cards. Easy customization.

What do you dislike most about this product?

Adding a Gantt chart view could be a valuable enhancement.

What recommendations would you give to someone considering this product?

As a very experienced user, I would emphasize early on the importance of establishing consistent naming conventions for cards and lists. This small step can significantly improve organization as the project scales.

Pros

  • Acts with Integrity
  • Client's Interest First
  • Transparent
  • Security Protects

Jocelyn Fernand D.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Dec 2023

Best tool for managing projects and tasks

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Trello stands out for its lower subscription fees and its ability to manage tasks and small projects efficiently.

What is your favorite aspect of this product?

I like Trello because it makes it easy to share files (including photos and videos) with team members. It lets you comment on a card to keep workers informed. With this project management tool, it's possible to keep track of to-do lists. Users can also define colored labels according to priority. and can batch-process cards in a list. What's more, this application simplifies the insertion of new cards; it's absolutely unlimited.

What do you dislike most about this product?

Although Trello is a good tool, it is less suited to managing large projects and storing large files.

What recommendations would you give to someone considering this product?

If you're planning to manage a simple project transparently and efficiently, Trello is the best tool you can use. To get the most out of this software, it's a good idea to consider the scope of your project.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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