Trello Logo
Trello Logo
Atlassian

Trello

Composite Score
8.9 /10
CX Score
9.2 /10
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Category
Trello
8.9 /10

What is Trello?

Trello lets you work more collaboratively and get more done. Trello’s boards, lists, and cards enable you to organize and prioritize your projects in a fun, flexible and rewarding way.

Company Details

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Awards & Recognition

Trello won the following awards in the Project Management - Enterprise category

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Trello Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trello.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

97 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trello?

2% Negative
5% Neutral
93% Positive

Pros

  • Reliable
  • Trustworthy
  • Respectful
  • Transparent

Feature Ratings

Average 85

Collaboration

90

Workflow Management

87

Planning and Scheduling

86

Document Management

84

Dependency and Milestone Tracking

84

Resource Management

83

Time & Expense Tracking

83

Mobile Access

82

Hierarchical Task Management

82

Reporting

82

Budget Management

82

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Business Value Created

86

Quality of Features

86

Usability and Intuitiveness

86

Ease of Data Integration

85

Breadth of Features

84

Ease of IT Administration

83

Ease of Customization

83

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

81

Vendor Support

80

Trello Reviews

Garvin C.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

The only task management tool I use

Likeliness to Recommend

10 /10

What differentiates Trello from other similar products?

Simple and intuitive task management. Easy to learn out of the box for personal and team collaboration on task management and workflow management.

What is your favorite aspect of this product?

Clean and appealing interface. The only kanban-style project management tool I use now. It's really straightforward. Move cards via drag-and-drop for easy task management. You can start simple but have the flexibility to include custom-add ons to give you more flexibility for your specific workflow.

What do you dislike most about this product?

If you want a complex project management tool with extremely detailed reporting, analytics and advanced integration to third party apps, it might take extra setup time.

What recommendations would you give to someone considering this product?

If you're exploring a tool like Trello, start with the free version to see how intuitive the product is and explore the Power-Ups to add custom functionality for your workflows.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Pascual G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Efficient in assigning and monitoring activities!!

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello is a tool that emerged specifically to empower planning and tracking activities in a wonderfully simple way. Among the things that differentiate it is that it is really oriented towards collaborative work, which allows visibility of everyone involved in the project, and it is very easy to see the progress of tasks, what we are working on at a given moment, and what activities. We haven't solved it yet. Mentions with @ to colleagues are very useful, in addition to the notifications to which we are subscribed. Leaving comments on the cards is one of the most intuitive features used by our work team and project managers.

What is your favorite aspect of this product?

One of the features I use the most is the mobile application, which has a simple interface to keep us connected when we are away from work. The simplicity of the mobile interface and the most important functions in this APP make it a good application for tracking activities on iOS and Android. It makes it easy to carry out almost the same activities as on the web since it incorporates functions for the boards with their respective tasks, we can invite other people to collaborate, and we are allowed to leave comments and add files. We can also work offline if necessary and synchronize everything once connected online.

What do you dislike most about this product?

What Trello does does quite well. Maybe I would like a set of financial functions incorporated directly into Kanban boards to know, for example, the costs associated with a resource based on hours worked, and have various options to maintain costs that are only visible to me, directly in the cards. However, I understand that this may be a very specific functionality.

What recommendations would you give to someone considering this product?

Trello allows a trial licensing that ensures we validate if it is really what we are looking for to monitor our projects. We also have the support of a great organization and on the other hand, it is important to validate the integrations available and make sure to see if the existing ones are suitable for our type of business. Going to paid licensing is very simple and activates a set of additional features considering the type of plan we are going to choose.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Client Friendly Policies
  • Fair

Olga W.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

the Power of Trello Boards

Likeliness to Recommend

9 /10

What differentiates Trello from other similar products?

Trello's strength lies in its visual simplicity combined with powerful organization. The Kanban-style boards are not a groundbreaking concept, but Trello nails the execution

What is your favorite aspect of this product?

Definitely the Trello boards. Whether you're managing a complex development pipeline or planning a marketing campaign, Trello effortlessly morphs to fit your needs.

What do you dislike most about this product?

I have no major dislikes to mention.

What recommendations would you give to someone considering this product?

First, assess the simplicity of your projects. If you're dealing with complex workflows that demand intricate project management, Trello might feel a bit too lightweight. However, for agile teams and straightforward projects, Trello is a gem

Pros

  • Continually Improving Product
  • Enables Productivity
  • Trustworthy
  • Acts with Integrity

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